Srishti Chauhan

Customer Service Associate with 11 months of experience at Amazon. Skilled in chat, email, and phone support with strong communication, empathy, and problem-solving abilities. Dedicated to delivering exceptional customer experiences and maintaining high customer satisfaction.

Customer Service Associate at Amazon (2024-10 – 2025-09)

• Resolved customer issues via chat, email, and calls.
• Delivered accurate and timely resolutions to maintain customer satisfaction.
• Managed multiple conversations and handled escalations professionally.

Bachelor of Science – Kanpur University (2022 – 2025)