Ssnehaa Jagdale

Healthcare operations professional with 7+ years of experience in clinic administration, team management, patient experience, process optimization, and performance monitoring. Experienced in managing multi-location operations, ensuring SOP compliance, improving service quality, and driving operational efficiency in fast-paced healthcare environments.

Area Manager at Advanced Grohair & Gloskin Clinics (2025-04 – Present)

• Managed operations of two clinics including staff, inventory, patient experience and service quality.
• Conducted KPI reviews and implemented process improvements.
• Ensured SOP adherence and operational excellence.
• Led teams to achieve productivity and service standards.

Assistant Sales Manager at Smilex International Dental Centre (2024-06 – 2025-04)

• Coordinated patient journey and clinic operations.
• Generated business reports and monitored performance trends.
• Strengthened patient engagement and retention.

Patient Counselor at QI Spine Clinic (2021-11 – 2024-03)

• Managed patient follow-up and treatment coordination.
• Improved patient compliance and satisfaction.

Dietitian & Counselor at Vibes Healthcare (2018-04 – 2020-03)

• Delivered patient counseling and supported clinic operations.
• Contributed to process efficiency and patient retention.

Bachelor of Business Administration in Healthcare Management