Stalin Augustin

Results-driven Hospitality & Food and Beverage (F&B) Manager with 18+ years of progressive experience across India, the UAE, Maldives, Qatar, and South Korea, including 5+ years in full management roles. WSET Level 2 (Merit) certified in Wines & Spirits. Proven track record leading teams of 50+ across multi-outlet operations, with strengths in P&L management, budgeting and cost control, menu development, guest experience, inventory management, staff training and development, and HACCP/food safety compliance.

Seeking to bring a hands-on, financially disciplined leadership style to a senior Hospitality/F&B Manager role.

Hospitality Manager - The Baking Society by Kitchen One - Coimbatore, India

(2021-01 - 2026-12)

Lead daily F&B operations for a multi-outlet bakery-café concept, lifting guest satisfaction scores while maintaining full compliance with health, safety, and hygiene regulations.

• Recruit, train, coach, and evaluate F&B team members to build a high-performing workforce.
• Prepare and manage departmental budgets, control costs, and achieve revenue and profitability targets.
• Analyse sales reports, KPIs, and P&L statements to improve operational performance.
• Develop menus and beverage programs in collaboration with the Executive Chef, including pricing and menu engineering.
• Deliver exceptional guest experiences by maintaining high service standards and resolving guest concerns promptly.

Assistant Restaurant Manager - Crepe Delicious - Abu Dhabi, United Arab Emirates

(2019-01 - 2020-12)

Ran daily F&B operations for the outlet, improving efficiency and productivity through optimized scheduling and workflow redesign.

• Supervised a 25-person team, ensuring consistent compliance with health, safety, and hygiene standards.
• Cut waste by 20% by implementing a new inventory management system and strengthening supply chain processes.
• Produced monthly sales and performance reports for leadership review, informing financial and operational decisions.

Food & Beverage Supervisor - Royal Island Resort & Spa - Maldives

(2016-01 - 2018-12)

Supported daily F&B operations and drove employee retention through structured monitoring and feedback systems.

• Coordinated banquets and private events for up to 200 guests, overseeing planning and on-site execution end to end.
• Delivered a consistently high-quality F&B experience, including cocktail and beverage service.
• Partnered with department managers in daily briefings to drive continuous process improvement.

Food & Beverage Executive - Green Field Restaurant - Coonoor, India

(2014-01 - 2016-12)

Delivered attentive guest service from greeting through table reservations, promoting offers and menu highlights.

• Liaised with the kitchen on menu queries and special requests to keep service seamless.
• Gathered and analysed guest feedback after each course to drive continuous service improvement.

Bartender - Paper Moon - Doha, Qatar

(2013-01 - 2014-12)

Prepared coffee and mocktails to consistent quality standards, with deep menu knowledge across cocktails and specialty drinks.

• Resolved guest orders and special requests promptly and professionally.
• Handled cash and card transactions accurately, reporting financials to management daily.

Bar Server - Crowne Plaza - Abu Dhabi, United Arab Emirates

(2012-01 - 2013-12)

Welcomed and seated guests, creating a consistently positive first impression.

• Took and served food and beverage orders promptly, meeting organizational service standards.
• Enforced food safety policy compliance across the team.

Waiter - Taj Taste of India - Seoul, South Korea

(2009-01 - 2011-12)

Guided guests through Indian cuisine offerings, driving menu highlight sales.

• Maintained a clean, safety-compliant dining area and prepared mise en place ahead of lunch service.

Team Member – Front of House - Café Coffee Day - Ooty, India

(2006-01 - 2009-12)

Delivered welcoming, attentive guest service and upsold merchandise to grow revenue.

• Maintained FIFO inventory discipline and coordinated with baristas on cold beverage offerings.