Stanley Francis

Dedicated and motivated professional with 2 years and 3 months of experience in International voice and sales processes, having worked with two reputed organizations. Skilled in customer communication, sales strategy, and relationship management. Looking forward to joining a dynamic company where I can leverage my experience, contribute to organizational growth, and continue to develop my professional skills while delivering the best results for the company and its customers.

Customer Support Associate - First Source , SKY UK - Bengaluru

(2023-06 - 2023-10)

My very first job at Firstsource Sky in Bengaluru.I worked as a Customer Support Associate for broadband and entertainment services in the UK. In this role I have handled customer queries with patience and professionalism, ensuring a positive experience for every caller. The position required excellent communication skills, empathy, and the ability to resolve issues efficiently.

Google ads account strategist - Regalix , a Marketstar Company ( Google Ads Process)

(2023-11 - 2025-03)

I worked at Regalix (a MarketStar company) for the Google Ads process as an Ad Account Strategist. In this role, I managed outbound sales and provided customer support to clients across North America. The position involved helping businesses optimize their advertising strategies, improve campaign performance, and achieve their marketing goals.

Higher Secondary Education (12 std ) - Commerce - Holy Cross School & PU College (2021)