Steny Thmz

To achieve a position which gives me an opportunity to experience and widen my knowledge while contributing creative solution for the advancement of the organization.

Tour Analyst, office admin - Skyway Tours

(2025-01 - 2026-01)

• Online Air Ticketing, cruise bookings.
• Creating itineraries for both domestic and international
• Handling passport appointments, visa queries and medical appointments.
• Clarifying customer queries and doubts.
• Designing posters and templates.

Assistant Manager - Weshine Academy

(2023-06 - 2024-08)

• Co-ordinate with faculties and Backend team.
• Assigning and following their work status.
• Maintaining Website updates(Updating students Test marks, Study material links etc)

Education counsellor - Weshine Academy

(2021-08 - 2023-02)

• Need to explain Government exam details,online application details.
• Clarifying students queries regarding online class(How to login, How to attend classes and other study material details)

Business Associate in Sales - Airtel process - Vertex customer support India private ltd

(2017-01 - 2019-01)

Need to clear the customer quires and issues like network and sales related problems for the customers who have send MNP port request and broadband connection. We will provide proper guidance about the portable products and need to suggest best fit plans based on the customer usage. Will fix an appointment or complain through field executive based on the issues what customer is facing and share the due date of that request.

HR – Employee Relations in Vertex – Altruist group - Vertex customer support India private ltd

(2019-01 - 2019-06)

• Induction, joining formalities and employee on-boarding
• Handling employee database
• Coordinating with various departments of organization to conduct Retention meeting, Fun committee meeting, Women's forum and food committee meetings
• Attrition management
• Handling employee grievance
• Conducting Friday fun activities & monthly events
• Conducting skip levels, one on one & handling Early warning schedules
• Conducting Rewards & Recognition programs
• Exit interviews& salary helpdesk
• Full & final settlement

M.Com - St. Mary's College, Tuticorin (2011)

B.Com - A.P.C mahalaxmi College, Tuticorin (2009)

HSC - Karapettai Nadar Girls Higher Secondary School, Tuticorin (2006)

S.S.L.C - Victoria Girls Higher Secondary School, Tuticorin (2004)