Subhadip Roy

Result-oriented Professional with experience in industrial supervision, banking support, and digital marketing operations. Strong background in operational oversight, customer query resolution, and target-oriented performance. Capable of handling complex workflows and high-pressure environments while maintaining quality and efficiency.

Supervisor – Rolling Mills (Slitting Department) at Satyam Iron & Steel Co. Private Limited (2026-03 – Present)

• Managing daily operations within the Slitting Department to ensure production targets are met efficiently.
• Supervising team activities and material flow during the slitting process to maintain quality and safety protocols.
• Overseeing the precision of metal slitting operations and coordinating with maintenance to minimize downtime.
• Maintaining accurate logs of production shifts, material usage, and workforce attendance.

Freelance Digital Marketing at BDN Groups (Block Deals Network Pvt. Ltd.) (2025-11)

• Specialized in guest posting, content marketing, and link building projects.

Loan Inbound Calling Executive at mPokket

• Managed loan-related customer queries and repayment assistance.
• Coordinated with internal teams for faster resolution and followed up with customers.
• Maintained proper call documentation and service quality.

Customer Service Executive at Teleperformance - SBI Banking Process

• Handled inbound banking queries and resolved customer issues efficiently.
• Maintained service quality and adhered to banking compliance standards.
• Assisted customers with account information and transaction-related concerns.

Higher Secondary – W.B.C.H.S.E. (2015)

Madhyamik – W.B.B.S.E. (2013)