Subhasis Mahapatra

Detail-oriented Electronics and Communication Engineering graduate with hands-on experience in Content Operations, Quality Assurance, Data Validation, and Marketing Technology. Skilled in Python, SQL, Excel, Power BI, and data-driven problem solving. Experienced in content moderation, compliance monitoring, reporting, and process optimization. Strong analytical, communication, and teamwork abilities with a proven track record in hackathons, technical projects, and operational excellence.

Process Associate - Genpact - Hyderabad

(2025-01)

• Reviewed and analyzed user-generated content using moderation tools to ensure compliance with platform policies and regulatory standards.
• Performed data validation, quality assurance checks, and risk assessments to identify policy violations and maintain content integrity.
• Utilized Content Management Systems (CMS), workflow platforms, and ticketing tools to investigate and resolve content-related issues.
• Generated operational reports and monitored moderation trends to support process improvement initiatives.
• Maintained high accuracy levels while adhering to SOPs, quality metrics, and compliance guidelines.
• Collaborated with cross-functional teams to escalate critical cases and improve platform safety.

Financial Technology Advisor Intern - HighRadius Corporation

6–Month Internship

• Worked with Salesforce CRM to support marketing operations and customer relationship management activities.
• Assisted in lead tracking, campaign management, and customer data analysis.
• Gained exposure to ERP systems and financial workflow processes.
• Supported data accuracy initiatives and performance reporting activities.
• Developed an understanding of business operations, marketing technology, and enterprise software solutions.

Bachelor of Technology (B.Tech) - Electronics & Communication Engineering - Gandhi Institute of Engineering Technology University (2025-12)

Higher Secondary Education - Science - Government Autonomous College, Bhawanipatna (2020-12)

Secondary Education - Saraswati Sishu Vidya Mandir, Bhawanipatna (2018-12)