Revenue Manager - Amrit Ocean & Residence - Florida, USA
(2025-02)
5 Star hotel in Florida, US
- Prepared daily, weekly, and monthly revenue reports, including occupancy, ADR, RevPAR, and GOPPAR, to monitor performance and identify trends.
- Conducted daily pick-up and booking pace analysis to optimize room inventory and maximize revenue.
- Developed and maintained competitive market and rate analysis reports to inform pricing strategy and positioning.
- Generated segment and channel performance reports, tracking revenue contributions from corporate, leisure, group, and OTA channels.
- Created monthly variance and trend analysis reports comparing actual performance to budget, forecast, and previous year, providing actionable recommendations to management.
- Prepared group and contract production reports, including displacement analysis, to support sales and operational decisions.
- Updated short-term and long-term forecasts to guide strategic pricing, inventory allocation, and promotional planning.
Revenue Manager - The Cama - Ahmedabad, India
(2024-05 - 2025-01)
4 Star hotel located along the Sabarmati Riverfront in Ahmedabad
- Monitoring and analyzing market trends, pricing strategies and competitor activities
- Developed a system to track and report on monthly revenue performance
- Created a pricing strategy that resulted in a 10% increase in annual revenue
- Negotiated long-term contracts with corporate clients for best rates
Operation Manager - Ashray Inn Pvt Ltd - Ahmedabad, India
(2018-02 - 2024-01)
3 Star hotel in Ahmedabad, India
- Supervised the daily operations of a 52 Room hotel and developed schedules
- Managed front of the house operations ensuring the highest standard of service
- Established professional relationships with hotel guests and handled complaints
Duty Manager - Hotel Hilltone Pvt Ltd - Mount Abu, India
(2016-01 - 2018-02)
3 Star hotel in Mount Abu, India
- Monitored readiness and availability of activity and lounge areas
- Maintained cleanliness standards for all facilities and equipment
- Supervised volunteers and ensured quality customer service
Front Office Manager - Hotel Jindal Regency - Raigarh, India
(2010-07 - 2015-05)
3 Star hotel in Raigarh, India
- Responsible for front office operations including guest services and concierge
- Prepared weekly schedules and handled customer concerns professionally
- Assisted with daily administrative duties
Reservations Executive - Ginger Hotels - Surat, India
(2009-08 - 2010-06)
Hotel in Surat, India
- Processed reservations through various channels including mail and telephone.
- Maintained reservations records and communicated information to front desk.
- Updated online portals with room availability and rates.
Front Office Executive - Hotel Ans International - Raigarh, India
(2007-07 - 2009-08)
Hotel in Raigarh, India
- Managed and motivated the front office team for high standard service
- Oversaw guest arrivals and departures, handling complaints efficiently
- Developed high-quality relationships with guests
Front Office Assistant - Hotel Palanpur Palace - Mount Abu, India
(2006-05 - 2007-07)
Hotel in Mount Abu, India
- Performed check-in and check-out tasks efficiently
- Managed online and phone reservations, informing customers about payment methods
- Registered guests and provided information about hotel amenities