Suchit Thakkar

Senior Product Designer with over 4.5 years of experience specializing in Design Operations (DesignOps) and UX Strategy. Expert in architecting enterprise-scale design systems and transforming complex requirements into intuitive omnichannel digital experiences. Proven track record in the Automotive (HMI) and NGO sectors, with a deep focus on AI-driven UX, inclusive design, and cross-functional leadership.

Adept at bridging the gap between business goals and technical execution to build scalable, customer-centric platforms.

Design Operations & UX Strategy Lead at MATTER MOTOR WORKS (2023-07 – Present)

• Architected and deployed a centralized Design Operating System (DesOS) to govern 45+ concurrent projects across spatial and digital disciplines, ensuring omnichannel consistency.
• Standardized enterprise-scale design systems and role-mapped toolkits, reducing new joiner onboarding time to under 24 hours.
• Drove ₹20L–30L in annualized savings through tech-stack rationalization while maintaining strict design delivery standards via a 3x/week audit cadence.

UX Designer at MATTER MOTOR WORKS (2021-10 – 2023-07)

• Increased task success rates for flagship consumer apps by executing HMI (Human-Machine Interface) safety and user-centric navigation strategies.
• Accelerated insight-to-design cycles by 30% by building standardized Research Ops infrastructure.
• Tailoring Note: This maps directly to their AI-driven and conversational UX requirement.

User Research, Intern at Peepal Design

• Study Execution: Conducted daily usability studies and user interviews to inform foundational product roadmaps for Tier-1 clients.
• Participant Management: Managed the end-to-end participant funnel, including onboarding via soft calls, screening, and maintaining rigorous participant checklists for data integrity.

Masters in Product Design – Anant National University (2021)

Bachelor of Engineering in Mechanical Engineering – Ahmedabad Institute of Tech (2016)