Suchitra Nandam

Experienced professional with 14+ years of experience in India payroll, Client PMO, and Order-to-Cash coordination for global clients. Skilled in reporting, resource management, invoicing, and stakeholder coordination, with strong analytical, problem-solving, and communication skills.

Order-to-Cash Coordinator - Tech Mahindra Limited

(2019-02 - 2026-02)

Client: Engineering Services

• Handled end-to-end operations for 10 global clients under the Industrial IP vertical.
• Managed reporting, resource tracking, pipeline allocations, and invoicing.
• Coordinated with clients on billing and invoice tracking.
• Maintained resource, headcount, roll-off, and utilization dashboards.
• Supported year-end extensions and ensured timely invoicing.
• Set up billing rates and coordinated with staffing partners.
• Conducted client interactions, audits, and reviews.

Client PMO - Tech Mahindra Limited

(2014-04 - 2019-02)

Client: Scotia Bank

• Maintained project master data and supported resource management.
• Created contract workspaces for associates travelling to client locations.
• Checked funding availability and amended contracts when changes were required.
• Allocated work locations and arranged access for contractors at client locations.
• Sent invoices to vendors for sign-off and shared purchase order copies.
• Coordinated with vendors associated with Scotia Bank and shared bank-approved invoices for reference.

Executive – Payroll - Tech Mahindra Limited

(2011-10 - 2014-04)

Supported the Human Resources team with India payroll and employee-related operations.

• Worked with corporate HR to resolve employee questions about salary, advances, reimbursements, leave encashment, Provident Fund, and other pay components.
• Resolved associate service requests received through calls and tickets.
• Prepared MIS reports and handled payroll-related grievances.
• Trained new team members and documented procedures for new joiners.

MSAT Payroll Executive (Mahindra Satyam) - MaFoi Management Consultants Ltd (Randstad)

(2010-09 - 2011-09)

• Resolved employee payroll queries relating to salary, Provident Fund, and reimbursements.
• Managed service requests through calls and tickets.
• Prepared MIS reports and handled payroll-related grievances.
• Trained new team members.

Master’s - Business Management (HR) - Prin. L.N. Welingkar Institute of Management

Bachelor - Commerce - Andhra University