Sudarshan Thatypally

As a senior software engineer with over 10+ years of experience, I specialize in developing high-performance and scalable software solutions for a variety of industries.

Senior Software Developer / Application Support Lead November 2024 – Present

Karma Management Global Consulting Solutions Private Limited Mumbai, India

• Provide enterprise-level application support for 500+ clients.
• Act as single point of contact for reported system issues and coordinate resolution within SLA.
• Perform troubleshooting across web applications, APIs, databases, and server environments.
• Conduct root cause analysis and implement preventive measures to avoid recurring incidents.
• Monitor system performance and proactively resolve issues before user impact.
• Prepare incident reports, documentation, and support logs.
• Collaborate with development and infrastructure teams for bug fixes and deployments.
• Support high-availability systems handling 10,000+ daily requests.

Senior Software Engineer October 2022 – July 2024

Neosoft Private Limited Mumbai, India

• Supported enterprise banking and performance management applications (10,000+ users).
• Handled production incidents, SQL troubleshooting, and data validation tasks.
• Investigated logs and performed database queries to identify and resolve issues.
• Ensured incident closure within SLA timelines.
• Coordinated with QA, infrastructure, and vendor teams for issue resolution.
• Provided post-deployment support and system stabilization.

Senior Software Engineer / Tech Lead / System Support Engineer August 2020 – September 2022

Wharfstreet Studios Private Limited Navi Mumbai, India

• Managed live production environments for international web platforms.
• Performed server troubleshooting and application debugging.
• Supported web services integrations and resolved API failures.
• Maintained 98%+ system uptime through proactive monitoring and issue handling.

Software Engineer August 2019 – February 2020

Learningmate Solutions Private Limited Mumbai, India

• Developed RESTful APIs using PHP (Laravel) for backend operations and third-party integration, processing 100,000+

daily API calls

• Delivered 25+ features over 6 months in Agile Scrum environment with 2-week sprints using version control systems

(Git)

• Optimized server-side performance by 25% through query optimization and caching, reducing server costs by
• $500/month
• Troubleshot 80+ production bugs, reducing customer-reported issues by 45% and improving application stability

PHP Programmer April 2018 – August

2019 Webelement Solutions Private Limited Mumbai, India

• Led full-stack development of web applications (Housevisors USA, RJIA India) using PHP (CodeIgniter), serving

20,000+ users and generating 500+ automated reports monthly

• Integrated payment gateways (Stripe, PaySimple, CCAvenue) ensuring PCI-DSS compliance and handling $2M+

annual payment volume

• Optimized backend code and MVC architecture using version control systems, reducing query execution time by

30% (3s to 2.1s)

• Developed responsive front-end interfaces improving cross-browser compatibility to 98% and mobile UX scores by

40%

PHP Developer / Web Developer October 2015 – March 2018

Rudralife Mumbai, India

• Developed 15+ e-commerce web applications using PHP and MySQL over 2.5 years, handling 50,000+ monthly transactions worth $300K+ in revenue
• Built promotional microsites and integrated payment gateways, increasing conversion rate by 22%
• Optimized server-side performance through caching and MVC architecture, reducing page load times by 35% (4.5s to 2.9s)
• Utilized version control systems (Git, SVN) and troubleshot 300+ production issues, maintaining 99.5% uptime

Associate Software Engineer September 2014 – May 2015

Geecon Systems Private Limited Mumbai, India

• Maintained core software systems and database structures for business applications serving 1,000+ users
• Implemented front-end JavaScript validations, reducing form errors by 40% (500 to 300 monthly errors)
• Created optimized SQL scripts for ETL processes, automating workflows and saving 15+ hours weekly
• Troubleshot 50+ issues monthly using version control systems for code tracking and collaboration

Bachelor of Science in Information Technology April 2014

University of Mumbai Mumbai, India