Sudha M

Accomplished technology professional with 13+ years of experience in Identity & Access Management (IAM), Cloud Security, Risk & Compliance, Data Analytics, and Enterprise Operations within global banking and technology environments. Specialized in RBAC implementation, IAM/ILM lifecycle management, Azure & GCP cloud security, access governance, Active Directory integration, Ranger policy administration, ServiceNow operations, and Agile delivery methodologies. Strong expertise in incident management, cloud onboarding, entitlement governance, Hadoop ecosystem security, Power BI/Tableau reporting, and Python-based automation.

Recognized for strong leadership, stakeholder management, operational ownership, and the ability to lead teams in fast-paced environments.

Senior Software Engineer - Wells Fargo

(2016-08)

• Managed IAM and ILM lifecycle activities including provisioning, de-provisioning, role modifications, and entitlement governance.
• Designed and implemented RBAC frameworks aligned with enterprise security standards and least privilege principles.
• Supported cloud and on-prem Onboarding and entitlement creation, and security operations across Azure and GCP environments.
• Manage user lifecycle processes (joiner, mover, leaver).
• Implement policies for least privilege, segregation of duties (SoD), and compliance.
• Monitor and maintain IAM workflows, connectors, and APIs.
• Experience with API integrations for provisioning/de-provisioning.
• Enforce policies to protect sensitive data.
• Define roles, permissions, and access policies aligned with organizational functions.
• Automate provisioning, de-provisioning, and role-based access control (RBAC).
• Administered Ranger security policies for Hadoop services including Hive and HDFS.
• Integrated RBAC with Active Directory, AIMS, MFA, and downstream applications.
• Diagnosed and resolved security issues across Cloud, Data Lake, and Teradata platforms.
• Managed multiple GCP environments including PROD, SIT, UAT, and DEV.
• Investigated and resolved L1, L2, and L3 incidents using ServiceNow.
• Established log baselines and integrations for distributed cloud systems.
• Verified Active Directory profiles using PowerShell.
• Developed dashboards and reports using Power BI, Tableau, Python, and Splunk.
• Prepared cloud security documentation, user access procedures, and operational handbooks.
• Participated in Agile Scrum ceremonies and sprint-based delivery activities.
• Prepared process /procedure document in Confluence and updated with new changes.
• Raised Incident requests and Change Requests using ServiceNow as required.
• Prepared dashboard using Power BI and Python for the process.
• Participated in Scrum calls and ceremonies and Standup calls.
• Conducted KYC, AML, CDD, and EDD reviews for corporate and individual clients.
• Performed sanctions screening, PEP validation, and adverse media analysis.
• Reviewed customer documentation and validated client risk profiles.
• Conducted periodic and remediation reviews based on compliance standards.
• Ensured compliance with BSA/AML regulations and internal procedures.
• Prepared and distributed MIS reports to onshore stakeholders and management teams.
• Conducted quality reviews and process audits for KYC documentation.
• Assisted in training and mentoring new employees on compliance procedures and operational workflows.
• Coordinated with multiple Lines of Business (LOBs) to ensure timely completion of deliverables.
• Demonstrated strong ownership and analytical skills while managing high-volume workloads and critical deliverables.
• Champion Award for managing multiple Lines of Business and training new employees.
• Awarded Star of the Quarter for maintaining zero-error quality standards.
• Spotlight Award for automation initiatives and process documentation excellence.
• Appreciation Award for proactively handling additional responsibilities and supporting team objectives

CDD Analyst - HSBC

(2013-02 - 2016-08)

• Conducted Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for corporate banking clients.
• Analyzed customer data, documentation, adverse media, and suspicious transactions to determine client risk profiles.
• Performed sanctions, PEP, and compliance screening activities.
• Generated MIS reports and performance metrics for operational tracking and reporting.
• Conducted audits and validation checks to maintain quality standards.
• Participated in User Acceptance Testing (UAT) for KYC remediation initiatives.
• Managed workflow prioritization and ensured timely completion of assignments.
• Trained and supported new team members on process workflows and compliance procedures.
• Assisted team members in resolving quality-related issues and operational queries.
• Demonstrated strong collaboration with project leads and management teams to ensure operational efficiency.
• Maintained high standards of confidentiality, ownership, and accountability.
• Recognized as Super Star and Good Performer for consistent delivery excellence and quality performance.

Senior Analyst - Google India Pvt Ltd - GlobalLogic

(2010-08 - 2013-05)

• Performed business data analysis, reporting, and operational quality validation activities.
• Handled SQL-based data retrieval and manipulation tasks.
• Generated sales, operational, and client service reports using Excel tools including VLOOKUP, Pivot Tables, and Charts.
• Conducted data quality and latency analysis to improve reporting accuracy.
• Prepared daily, weekly, monthly, and quarterly reports based on business requirements.
• Monitored operational standards and reporting processes.
• Managed workflow coordination and performance tracking for a team of 18 associates.
• Mentored new employees and supported team members in achieving productivity and quality targets.
• Played a key role in task allocation, reporting management, and process coordination.
• Encouraged collaborative teamwork and maintained high delivery standards.
• Awarded Best Employee for zero-error performance and outstanding operational contribution.

Master of Business Administration (MBA) - Finance & IT

Bachelor of Science - B.Sc