Sudha Vasanth

Looking forward for an opportunity to work,and want to learn more about this field and adapt myself fully in this field with the growth of myself and the company

Hc Senior Representative - NTT DATA SERVICES

(2016-08)

Working at NTT DATA SERVICES as Hc Senior Representative from 16 August,2016 to till date.

• Leading fresh batch in current process.
• Increasing the volume in non-voice perspective.
• Denial Management.
• Finding new trend in Denial Management to reduce the age of accounts.
• Website Analyzing for claim status.
• Reviewing imaging applications.
• Implementing best practices through team members to improve team's internal and external quality.
• 100%complaint with all compliance requirements.
• Understand the needs of client -Completed more accounts to turn around the high dollar accounts quickly.
• Various trends and suggestions provided that had the potential to save time and money for client.
• Maintaining no customer complaints in my team.
• Create and ensure efficient training for improving better result in team.
• Manage the available resources and ensure effective utilization.
• Ensure claims are entered and submitted with 48 hours of TAT.
• Clearing the backlog for the team to maintain TAT by supporting in weekends.
• Research and resolve incorrect payments,EOB denials and other issues with outstanding accounts.
• Flexible and ready to take up additional responsibilities.
• Capable to Understand US medical billing related works.
• Given suggestions for productive improvement.
• Ability to work independently and unsupervised.

BCom - CA - PSG College of Arts And Science (2013 - 2016)

12h - CMS Hr.Sec school. (2012 - 2013)

10h - CMS Hr.Sec school. (2010 - 2011)