ITIL Process Consultant
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Highly skilled ITIL Process Consultant with over 6 years of comprehensive experience in managing and optimizing IT service management processes. Deep understanding of IT service delivery, incident management, change management, problem management, and service level management. Proven expertise in driving process improvement initiatives, leading cross-functional teams, and delivering exceptional results within timeline constraints
ITIL® V3, ITIL® 4 Foundation, ITIL® 4 Specialist Create, Deliver and Support Certified from Axelos Global
Post graduate in MBA - IT
