Sudharshini Ba

Encouraging manager and analytical problem-solver successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. As well as excellent Client relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Now, seeking a challenging role as a Senior Manager in Collections and Client Servicing

2018-03 - CurrentArea Manager - Rest of Karnataka

TVS Credit Services / Harita Receivables and Collection Services, Mysore

• Successfully on boarded clients from various sectors such as NBFCs, PSUs, Fintech, and private banks, while providing regular updates on service performance.
• Effectively managed end-to-end collection activities for diverse portfolio of secured and unsecured loans, encompassing both digital and non-digital loan categories.
• Efficiently managed entire asset liquidation process for PAN India, including finding buyers for seized assets, conducting online and offline auctions, and ensuring seamless transactions with banks.
• Currently managing team of 40+ executives, while also providing guidance to interstate team members.
• Expert in handling bucket X to infinity pools, specializing in managing written-off and loss books, including liaising with legal teams and initiating legal actions.
• Managed SARFAESI activities, including 13(2) notice preparation, 13(4) symbolic possession, and obtaining DM permission for physical possessions.
• Demonstrated proficiency in product development and training, including piloting mobility application project, workflow preparation, and vendor collaboration.

2016-12 - 2017-10Manager - Business Development

IMC - Intuit Management Consultancy, Chennai

• Managed diverse portfolio of services and products, including CMS (compliance management system) product selling through white labeling, Cross Border Company formation, Post incorporation services, VAT Reclaim, Global Citizenship, and GRC Product Selling.
• Conducted client research to identify growth opportunities via digital marketing, penetrate new accounts, and expand market presence.
• Established strong relationships with key decision-makers to drive growth, retention, and maximize clientele.
• Established strategic partnerships with legal professionals, companies, and overseas counterparts across multiple countries via LinkedIn, successfully fulfilling clients' requirements and facilitating project completion.
• Prepared creative materials, such as flyers and newsletters, monthly digital marketing calendars and managed all social media accounts.

2015-12 - 2016-11Freelance Sales and Marketing Consultant

Freelancer, Chennai

• Managed end-to-end sales process, achieving revenue targets and objectives.
• Developed successful business relationships and reported business trends to clients.
• Collaborated with hotel marketing teams to produce sales collateral.

Education Diploma: Computer Science And Engineering

JSS Polytechnic For Women - Mysore

Bachelor of Science: Computer Application

University of Madras - Chennai