Sudheendra Gond

Detail-oriented Health Insurance Professional with 1.2 years of experience in Provider Data Management. Experienced in provider onboarding, provider demographic maintenance, provider data validation, document verification, email support, quality assurance, SLA/TAT management, and MS Excel.

Process Executive – Provider Data Management - Cognizant Technology Solutions - Bengaluru

(2024-09 - 2025-11)

• Processed provider onboarding, demographic updates, and maintenance requests.
• Maintained accurate provider records by validating demographic, credential, and practice information.
• Reviewed provider documents and performed data validation for accuracy and compliance.
• Processed provider additions, updates, and terminations as per client guidelines.
• Resolved provider data discrepancies with internal stakeholders.
• Handled email-based provider requests while meeting SLA and TAT targets.
• Performed quality checks to maintain data integrity and process compliance.
• Prepared productivity and quality reports using MS Excel.
• Maintained confidentiality and adhered to HIPAA and organizational policies.

Bachelor of Science (B.Sc.) - Computer Science - Karnataka University, Dharwad (2020 - 2023)