Security Analyst – CyberArk - Tech Mahindra (Payroll of ENDPOINT TECHNOLOGIES PVT LTD)
(2022-10)
- Implementation of CyberArk components: EPV, CPM, PSM, PVWA, DR, PTA.
- Maintaining EPV for password authentication and CPM as central repository for all accounts.
- Defining policies in Platforms according to client needs.
- Utilizing PrivateArk client to grant permissions to users.
- Managing licenses in alignment with client requirements.
- Created and configured CyberArk Platforms, added platform exceptions, established Safes, and assigned appropriate Safe Member permissions based on access requirements.
- Collaborating with vendor support teams to provide optimal solutions and assist in system designs.
- Resolving end user issues: password changes, verification, reconciliation, and user login problems.
- Worked on creating custom connectors for web applications of PSM.
CyberArk Engineer - Tech Mahindra (Payroll of ENDPOINT TECHNOLOGIES PVT LTD)
(2022-10)
Monitoring and performing health checks on all CyberArk components for Verizon US Client.
- Monitoring and performing health checks on all CyberArk components.
- On-boarding accounts (Windows, Linux, Database) as per SOP.
- Monitoring ServiceNow ticketing tool for high-priority issues and resolving tickets within SLA.
- Handled user incidents, service requests, and change requests.
- Performed administrative tasks: Safe creation, Policy creation, and Platform management.
- Uploaded bulk accounts (Privileged Accounts) using Password Upload Utility (PUU).
- Integrated LDAP for importing users from Active Directory to CyberArk.
- Worked on DC-DR failover and DR-DC failback mechanisms.
- Generated Privileged Accounts Inventory, Compliance, Entitlement and Activity Log reports.
- Installed new components (Vault, CPM, PSM, PVWA).
Windows Administrator - Sri Ganesh Services
(2020-12 - 2022-09)
Deploying, configuring, and upgrading Windows servers with virtualization platform management.
- Deploy, configure, and upgrade physical and virtual Windows servers.
- Manage virtualization platforms like Microsoft Hyper-V or VMware.
- Monitor server utilization, disk space, and overall network performance.
