SUPERVISOR - RELIANCE JIO MART
(2020-01 - 2020-12)
- Monitoring daily operations and workflow; providing direction and feedback.
- Scheduling and assigning work, monitoring progress and results.
- Preparing and submitting reports on staff performance, productivity and efficiency.
- Handling customer inquiries and complaints.
- Minimized errors in shipment preparation through thorough quality checks before dispatching goods.
- Enhanced inventory accuracy through meticulous record-keeping and regular audits.
- Exhibited adaptability to changing workloads by seamlessly shifting between inbound and outbound tasks as needed
- Expedited order processing by accurately picking, packing, and shipping items according to customer specifications.
- Checked and rechecked orders before packaging and shipping items.
- Stored products in inventory locations to maintain inventory accuracy.
- Maintained assets inventory, completed inventory reports and escalated inventory discrepancies.
- Improved order fulfillment rates, ensuring accurate picking and packing of products for shipment.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
ACCOUNTANT - KRISHNA SALES AND MARKETING
- Accurately record daily financial transactions, including sales, purchases, receipts, and payments, directly into Tally.
SR. SERVICE SALES EXECUTIVE - ARC INFOTECH PVT LTD
(2021-01)
- Prospect generation for potential customers per week and maintain a solid conversion rate at 80%.
- Build and maintain strong relationships with both new and existing clients to ensure repeat business and satisfaction.
- Reach potential buyers, establish trust & rapport, meet their needs & support with loyalty by providing solutions to their specific problems.
- Negotiate contracts, determine pricing, and close sales to meet or exceed sales quotas.
- Resolve customer complaints and issues promptly to maximize satisfaction.
- Develop and implement sales strategies and tactics to achieve revenue goals.
- Coordinate with internal departments like marketing and customer support to ensure a seamless client experience.
- Develop and execute business development strategies to maximize market position and financial growth.
- Find potential new customers through cold calling, networking, and other outreach methods.
- Develop and execute a strategic follow-up communication plan, resulting in the timely collection of 80% of all receivables within the due date.