Suhas Bhardwaj

Motivated and results-driven professional with experience in team leadership, customer support, and employee training across diverse industries. Skilled in managing teams, enhancing customer satisfaction, and delivering effective training programs. Seeking an opportunity to leverage my leadership, communication, and organizational skills to contribute to organizational growth while advancing my professional career.

Assistant Trainer Manager - Urban Company

(2025-01 - 2025-12)

• Conducted training sessions for new employees and service professionals.
• Developed training materials and monitored trainee performance.
• Improved onboarding effectiveness through structured learning programs.
• Provided guidance and support to ensure quality service standards.

Customer Support ( Team Leader ) - BEEPKART

(2022-01 - 2024-12)

• Handled customer inquiries and resolved issues efficiently.
• Led and supervised customer support team operations.
• Monitored team performance and ensured service quality.
• Assisted in process improvements to enhance customer satisfaction.

Flight Supervisor ( Team Leader ) - Sky Chef Air Port

(2020-01 - 2022-12)

• Managed daily team operations and workforce coordination.
• Ensured smooth workflow and adherence to company standards.
• Trained and mentored team members to improve productivity.
• Maintained effective communication between management and staff.

B.com - Global Virtual Academy For Peace And Education (2025)