Suhas Pp

IT Support Engineer with one year of experience in technical support and troubleshooting. Excellent communicator and problem-solver committed to providing high-quality support and service.

IT support engineer at Puthur InfoTech Pvt Ltd (2024-06 – Present)

IT Support Engineer with 2 years of hands-on experience in providing technical support, troubleshooting, and maintenance of IT systems. Currently working at Puthur InfoTech Pvt Ltd, delivering on-site IT support to BEML by resolving hardware, software, efficiently. Skilled in system installation

IT Support Engineer at Twenty Two by 7 Solutions (2021-11 – 2023-03)

• Provided technical support and resolved issues related to hardware, software, and network systems.
• Assisted in the configuration and deployment of computer systems and peripherals.
• Documented and tracked support tickets, ensuring prompt issue resolution.
• Performed routine maintenance and updates to maintain system security and performance.

Production Associate at Schneider Electric (2017 – 2020)

• Reviewed daily production schedules to ensure knowledge of daily requirements.
• Monitored setup and in-process scrap for defects and defect trends.

Front Desk Executive at Sapthagiri Suzuki

• Ensured guest satisfaction by accommodating requests and resolving complaints.
• Answered incoming telephone calls with professional and knowledgeable responses.

Diploma in Electronics and Communication – Adarsha Polytechnic (2017-03)

Pre-University College – Cadambi Independent College (2009 – 2013)

SSLC – Bangalore (2008 – 2009)