Sujeeth Reddy

Customer-focused hospitality professional with a degree in Hotel Management and Catering Technology, alongside specialized training in Professional Bartending. Extensive experience as a Butler for India's wealthiest man, and as a Waiter in prestigious establishments such as Carluccio's Italian Restaurant and St.

Regis

Hotel. Proven track record in delivering exceptional service and ensuring guest satisfaction. Strong multitasking abilities and a keen eye for detail. Eager to contribute expertise to a dynamic hospitality team. Committed to and passionate about providing a quality service at a high standard in all aspects of the service industry, with consistently exceeded expectations through hard work and hunger for learning.

Butler at Antilia (2022-05 – Present)

Private residence of Mr Mukesh Ambani, India's wealthiest man. Through Sonam Finvest Services Pvt Ltd

Waiter at Carluccio's Italian Restaurant (2021-10 – 2022-04)

Waiter at St. Regis, Saadiyat Island (2018-09 – 2019-12)

Waiter at La Cigale Hotel (2016-04 – 2018-07)

Customer Service Associate at Aditya Birla Group (2015-08 – 2016-02)

Peter England store

Industrial Exposure Training at Taj Deccan (2013-12 – 2014-05)

Industrial Exposure training for 20 weeks

• Ensure F&B Service standards are consistently implemented
• Training team members in improving their service levels and techniques to increasing revenue
• Conducting monthly inventory checks on all operating equipment and supplies
• Coaching and guiding junior team members
• Take guest feedback on the food, beverages and service, and address any concerns or issues in a positive manner
• Ensure F&B standards and SOPs are always followed
• Greet and welcome guests promptly in a warm and friendly manner and assist with table reservation and seating
• Speak with guests and staff using clear and professional language
• Ensure good knowledge of menu and dishes and answer any questions regarding menu and assist with menu selections
• Communicate special meal requirements, allergies, dietary needs, and special requests to the kitchen
• Communicate with the kitchen regarding any menu questions, the length of wait and product availability
• Review order dockets ensuring accurate and timely preparations for order requirements accordingly
• Record transaction/orders in POS system at time of order and present accurate final bill to guest and process payment
• Ensure the restaurant is always kept clean and organized, both at the front as well as the back of house areas
• Any other duties related to F&B service assigned by the manager

Bachelor's in Hotel Management and Catering Technology – Osmania University (2015)

Professional Course in Bartending – Liquid Art Bar School (2014)

Intermediate – Narayana Junior College (2012)