Suman Roy

Motivated and results-oriented professional with experience in loan collection and team leadership. Skilled in communication, customer handling, team coordination, and computer operations. Seeking opportunities to contribute to organizational growth while continuing professional development.

Loan Collection Executive - ESLOVE Solution

(2018-01 - 2022-12)

• Managed loan collection processes and customer follow-up.
• Maintained collection records and supported recovery targets.
• Resolved customer payment matters professionally.

Team Leader – E-commerce Sector

(2022-01)

• Led team operations and monitored performance.
• Supported workflow management and reporting.
• Ensured achievement of team targets and quality service delivery.

Bachelor's Degree - Arts Stream - MBB College (2016-01)