Suman S

Client-focused Tax Operations Process Lead with 2+ years of experience in U.S. payroll tax operations, specializing in client onboarding, federal and state tax filings, payroll corrections, amended returns filings, and SUI Services. Experienced in managing end-to-end tax filing processes, resolving complex payroll tax issues, and improving workflow efficiency through cross-functional collaboration and process optimization. Proven ability to maintain high accuracy, meet strict SLA timelines, and support scalable operations through documentation and training.

Global Process Lead-I Tax Operations at Paychex Inc (2023-09 – Present)

Team Supervisor at Sri Manjunath Enterprises (2018-12 – 2023-08)

• Supervised a team of 50+ members in sewage treatment plant operations.
• Managed day-to-day team coordination, task allocation, and operational oversight.
• Ensured smooth workflow execution and team productivity.

Team Excellence at Creative Synergies Group (2014-07 – 2018-11)

• Managed end-to-end design deliverables based on client requirements.
• Coordinated task execution to ensure timely and quality delivery.
• Supported team efficiency and client satisfaction through effective communication and follow-through.

Bachelor of Engineering in Aeronautical Engineering – Visvesvaraya Technological University (VTU) (2009 – 2013)