Hr internship - Ivory squid pvt Ltd
(2026-05 - 2026-08)
- Update company databases by inputting new employee records.
- Screening resumes and application forms to identify prospective employees to fill company job vacancies.
- Schedule interviews with potential shortlisted candidates.
- Post job advertisements on job boards and social media platforms.
- Assist the HR staff in filling employment forms and gathering market salary information.
- Assist in organizing company events.
- Send job offers and rejection letters to candidates.
- Coordinate recruitment processes.
- Respond to the HR team, employee benefits to HR Team
Master card - Teleperformanc Indore - Indore
(2024-12 - 2026-01)
- Assist customer in resolving any open requests for support, assistance, information on upgrading etc.
- Complete Training Needs Analysis to confirm the Training is applicable.
- Design Training content with the Learners needs in mind.
- Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagement, for Email/calls.
- Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve customer issues (escalation points, knowledgebase tools, internal applications etc.)
- Completes all training and development activities in timely manner.
- Understanding of escalation handling procedures.
Sr. process Executive (Episource) - Annova Solution Indore - Indore
(2023-07 - 2024-04)
- Working for the US Medical Billing and Medical insurance Role
- Calling on the behalf of health plane to retrieve the medical records
- Calling on multiple time zone and working for verification of facility for getting the medical records
Team Leader - IMS People Ahmedabad - Ahmedabad
(2021-07 - 2022-09)
Responsibilities
- Motivating the team to achieve organizational goals.
- Work on Allied Jobs Like Registered Nurse, Licensed Practical Nurse,
- Working on RN/ LPN Role Like Travel Nurse, Per Diem ROLE.
- Work on End Clients Like AYA , MDFS, Columbia Docters, Hackensack Medical
- Developing and implementing a timeline to achieve targets.
- Help in completing the daily task with the team members.
- Conducting training of team members if required to maximize their potential.
Senior Recruiter - IMS People Ahmedabad (Medix USA) - Ahmedabad
(2019-01 - 2021-07)
- Work on Allied Jobs Like Registered Nurse, Licensed Practical Nurse, Medical assistant, Pharmacy Technician
- Working on RN/ LPN Role Like Travel Nurse, Per Diem ROLE, LTC AND Behavior Health
- Work on End Clients Like AYA , MDFS, TRIO, Focus, Medsolve, Staffer Link
- Work ON ATS Bull HORN / Also have some knowledge about The Job diva
- Work on Different Job boards CB, INDEED, Monster, Linked in.
- Work on W2 With Full time / Part time and Contract to hire roles
Senior Recruiter - IMS People Ahmedabad (Medix USA) - Ahmedabad
(2019-01 - 2021-07)
Achievement
- Done great work in term of placements and submission in IMS People possible
- Got 2 times top performer of the month in april 2020 May 2021 and June 2022
Customer Care Executive - Tech Mahindra
(2018-03 - 2018-12)
Responsibilities: Communicating with potential clients and pitching the overall concept of the event, thereafter, closing the deal and negotiating it to the best possible way so as to be profitable to the company as well as the clients.
Customer Care Executive - Flipkart
(2015-09 - 2017-09)
Responsibilities: Communicating with potential clients and pitching the overall concept of the event, thereafter, closing the deal and negotiating it to the best possible way so as to be profitable to the company as well as the clients.
