Sumit Diwakar

Result-oriented Sales & Field Operations Professional with over 3+ years of track record in driving site conversions, territory expansion, and client acquisition within the building materials and consumer services sectors. Proven expertise in lead generation, dealer/distributor network engagement, on-site product demonstrations, and key account management. Highly skilled at bridging client needs with high-value product solutions to consistently achieve revenue targets.

District Sales Officer (DSO) - Tata BlueScope Durashine - Durg, CG

(2025-10 - 2026-03)

• Executed strategic field sales operations across designated district to drive brand awareness and market penetration.
• Identified and onboarded new dealer networks while maintaining strong engagement with existing trade partners.
• Conducted market research and competitor analysis to refine daily outreach and sales strategies.
• Ensured high operational discipline through structured reporting, pipeline tracking, and prompt order execution.

Site Specialist (Sales Executive) - Pidilite Industries Pvt. Ltd. - Chhattisgarh

(2024-08 - 2025-09)

• Led end-to-end on-site sales operations, targeting high-value building and construction projects.
• Achieved consistent month-on-month sales growth by demonstrating product value directly to contractors and project owners.
• Converted prospective construction sites into active accounts through direct engagement and specialized product recommendations.
• Managed end-to-end client relationships, ensuring seamless product delivery, after-sales support, and repeat orders.

Village Level Entrepreneur (VLE) / Operations - CSC-Gov - Janjgir, CG

(2022-03 - 2024-06)

• Managed daily service operations and customer outreach for government-to-citizen digital solutions.
• Built strong community-level rapport, expanding user outreach and improving service conversion rates.
• Handled daily financial transactions, customer query resolution, and service documentation.

Logistics & Service Representative - Zomato - Bilaspur, CG

(2021-03 - 2022-06)

• Managed time-sensitive deliveries ensuring high accuracy, order completeness, and top customer satisfaction ratings.

Higher Secondary School Certificate - Jamuna English Medium Higher Secondary School