Team member - Sapphire Food Pvt. Ltd.
(2019-01 - 2021-06)
Shift Manager - Rebel food
(2021-07 - 2022-09)
Assistant Restaurant Manager - Haldiram Pvt Ltd
(2022-10 - 2023-10)
Training manager in Training Department - Burger Club
(2023-11 - 2025-12)
Restaurant General Manager - Burger Singh
(2026-01 - 2026-02)
Deputy Area Manager - Rominus Pizza
(2025-11)
- Ensures Exceptional Customer Service: Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Strives to improve service performance.
- Leading Food and Beverage Teams: Handles all employee concerns with a sense of urgency.
- Treats all team members fairly and with respect.
- Recognizes team members for demonstrating desired behavior and performance.
- Ensures no team member is placed in position until all training is complete.
- Provides regular communication to team including goals and results.
- Uses team member feedback to improve restaurant performance.
- Source, trains, retains, and develops team members that improve the Guest experience.
- Maintains appropriate staffing levels to meet business needs.
- Establishes restaurant business plans by surveying restaurant demand.
- Meets restaurant financial objectives by developing finances.
- Attracts patrons by developing and implementing marketing, advertising, and public and community programs.
- Controls purchases and inventory by meeting with the account manager.
- Maintains operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.
- Maintains patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings.
- Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, and training.
- Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
- Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
