Sumit Rawat

Dedicated and customer-focused professional with experience as a Travel Consultant and International Car Rentals Agent. Proven ability in customer service, reservations, sales, and documentation, including processing multi-currency payments and verifying international documents. Skilled in addressing inquiries, resolving complaints with cultural awareness, and guiding clients through vehicle inspections.

Eager to leverage strong communication and client-facing skills to contribute to a dynamic team.

Travel consultant - RB consultant - Gurugram, India

(2025-08 - 2026-04)

• Served as an international car rentals agent.
• Provided customer service by greeting international clients, addressing inquiries, and resolving complaints with a high degree of cultural awareness.
• Managed reservations and sales by processing bookings, clarifying rental agreement terms, and cross-selling insurance or vehicle upgrades.
• Ensured accurate documentation by verifying international driver's licenses and passports, and processing multi-currency payments.
• Guided customers through pre-rental and post-rental vehicle inspections to meticulously document any damages or mileage discrepancies.

Customer service executive - Travelholic - Delhi, India

(2026-05 - 2026-07)

Bachelor of Commerce - B.Com - Hindu College (2022-05 - 2025-05)