Sumit Singh

To work in a challenging atmosphere, which gives me opportunities to utilize my acquired practical knowledge in the field, I bring with me a positive attitude and entrepreneurial spirit and zeal into the work place.

German Catalog Associate (FBA) - Amazon Development center - Bangalore

(2017-05 - 2019-06)

• To contact German FC and vendor to correct detail.
• To perform hygiene check.
• To correct the detail page (Title, Color, A+content)
• To Search correct purchase order for the item in hand.
• To resolve the Vendor Issue through call, email and chat.

German Catalog Associate (Pan-EU) - Amazon Development center - Bangalore

(2020-02 - 2020-07)

• To contact German FC to correct the detail page.
• To correct a detail page as Vendor requirement.

Web consultant (Sales) - Ivan Infotech Pvt.Ltd - Kolkata

(2020-12 - 2022-06)

• To call the german clients and ask for their requirement (Like, web design, Mobile apps, SMO, AR/VR).

Customer support - Concentrix Daksh - Kolkata

(2022-06 - 2022-12)

• To check the status of delivered Item and raise a ticket for a refund or a replacement as per customer demand.

Specialist - Axa Global - Pune

(2022-12 - 2025-10)

• To give training to a new people.
• Resolve queries.
• Take training for a new process.
• To create, cancel and correct a police.

Senior Associate and Associate - Axa Global - Pune

(2022-12 - 2025-10)

• Resolve queries.
• Take training for new process.
• To create, cancel and correct a police.

Advance Diploma - German Language and Literature - MultiBhasha Hub

Diploma - German Language and Literature - Multi Bhasha Hub

Certificate of Proficiency - German Language and Literature - Multi Bhasha Hub

B.com - Sangai International University

Intermediate - BSEB

Matriculation - BSEB