Sumit Singh

Results-driven with extensive experience in air freight operations, specializing in import and export. Committed to delivering exceptional customer service and optimizing operational performance.to keep on working on the additional skillset as per market needs for organization betterment.

ASSISTANT MANAGER (PRODUCT SUPPLYCHAIN) - HI-TECH ENGINEERS - Gujarat

(2024-05)

• Support coordination of inbound and outbound deliveries.
• tracking purchase orders
• Assisting with supplier relationship management
• Track deliveries and update shipment status, escalating any issues or delays
• Supporting demand planning and forecasting
• Maintain digital and physical records of supply chain documentation
• Working with warehouse or logistics providers to track goods
• Support continuous improvement activities, highlighting process issues and suggesting improvements
• Verifying goods against invoices and supply documents

ASSISTANT MANAGER (AIR-FREIGHT OPERATIONS); MANAGEMENT TRAINEE - PSA BDP INTERNATIONAL - Mumbai

(2022-06 - 2024-02)

• Proactively managing daily freight forwarding activities of the air freight operations, road operations, import/export process and warehousing.
• Handling operations, daily follow up with Carrier/Agents for shipment arrival date.
• Follow up shipping instructions and coordinate shipments with Customers.
• Send arrival notice to customers.
• Follow up with clients.
• Dealing with shippers/consignee’s requirements
• Dealing with truckers and customs clearance brokers
• Dealing with agents worldwide
• Explore new fields of business
• Handling invoices with clients and accounting department
• Maintaining good relations with shipping Lines
• Maintaining customers focus on all times and answers to customers’ inquiries using the standards guidelines
• Taking ownership of complaint and queries and proactively following through to resolution

Design, ERM and Quality - HI-TECH ENGINEERS

(2017 - 2019)

2YRS of work experience in Design, ERM and Quality at Hi-tech engineer (2017-19)

MBA - Logistics & Supply Chain Management - CII School of Logistics, AMITY University, Mumbai (2020 - 2022)

B.E - Mechanical Engineering - INSTITIUTE OF TECHNOLOGY ANDMANAGEMENT (ITM) UNIVERSITY, Vadodara (2017)

XII - KENDRIYA VIDYALAYA ONGC (CBSE), VADODARA (2013)

X - KENDRIYA VIDYALAYA ONGC (CBSE), VADODARA (2011)