Sumit Singh

Customer-focused B.Tech student with strong communication and problem-solving skills. Hands-on experience in interacting with users, explaining technical concepts in simple terms, and resolving issues efficiently. Quick learner with a positive attitude, capable of handling customer queries, managing multiple interactions, and ensuring high customer satisfaction in fast-paced environments.

Summer Intern - Tech Vision Technologies

(2025-06 - 2025-08)

• Interacted with users to understand requirements and provided appropriate technical solutions.
• Explained product features and functionalities in a simple and clear manner to improve user understanding.
• Assisted in resolving user issues and queries, ensuring smooth user experience.
• Collaborated with team members to improve response time and overall customer satisfaction.

Bachelor of Technology - Information Technology - SRMS College of Engineering and Technology (AKTU) (2022-09 - 2026-08)

XII grade - K.V N.E.R Bareilly (CBSE) (2021-04 - 2022-06)

X grade - K.V N.E.R Bareilly (CBSE) (2019-04 - 2020-03)