Sumit Sonawane

Highly skilled Technical Engineer with 3+ years of experience in installation, servicing, and troubleshooting of 3D printers, laser engraving systems, and industrial marking machines. Expert in on-site and remote technical support, customer training, quality inspections, ERP reporting, and OEM coordination. Known for quick fault diagnosis, reduced machine downtime, and high customer satisfaction.

Technical Engineer - 3 Idea Technology LLP

(2023-08)

• Delivered nationwide technical support for FDM & resin 3D printers via site visits and video troubleshooting.
• Installed, commissioned, and trained customers on 3D printers, slicing software, and blue diode laser engravers.
• Performed pre-dispatch and post-installation QC checks; maintained service records on PTS Dashboard.
• Coordinated with OEMs for warranty claims, spare parts, and advanced technical resolutions.
• Planned service schedules and represented the company at exhibitions in Hyderabad, Delhi, and Bangalore.

Service Engineer - Stamp IT Robotics & Solutions

(2021-02 - 2022-07)

• Serviced and maintained Dot Pin Marking Machines at customer sites.
• Diagnosed mechanical, electrical, and software issues and implemented corrective actions.
• Supported fiber laser marking machines, handled ERP entries, QC inspections, and customer quotations.

Bachelor of Engineering (B.E.) - Electrical Engineering - Matoshri College of Engineering, Eklahre, Nashik