Sumithra R

Detail-oriented professional with a B.Sc. in Computer Science and over six years of experience in data processing and telecommunications. Specialized in correspondence activation with a strong focus on accuracy, efficiency, and quality compliance. Proven ability to manage high-volume workloads while maintaining excellent standards.

Currently seeking an opportunity to re-enter the workforce and contribute technical and administrative expertise to a growth-oriented organization in Kerala or Tamil Nadu.

Processor, Correspondence Activation at Source HOV Pvt. Ltd. (2016-09 – 2023-02)

Managed high-accuracy correspondence activation and data processing operations with retail and banking clients.

• Managed high-accuracy correspondence activation and data processing operations.
• Consistently achieved productivity targets while adhering to strict quality benchmarks.
• Supported retail and banking clients with zero-defect processing standards.
• Utilized Excel automation to streamline workflows and improve turnaround time.
• Coordinated with internal teams to ensure timely and accurate delivery.

Telecaller at CCI Computer Education

Conducted outbound calls to prospective students with a duration of 6 months.

• Conducted outbound calls to prospective students.
• Explained course details, fee structures, and benefits clearly.
• Supported lead follow-ups and student enrollment.

Career Break (2023-03 – Present)

Took a planned career break to focus on childcare and family responsibilities. During this period, remained engaged in skill enhancement and is now fully prepared to resume professional responsibilities on a long-term basis.

B.Sc. in Computer Science – Govt. Arts College for Women, Salem

HSC – Govt. Higher Secondary School, Dasanaickenpatty

SSLC – Govt. Higher Secondary School, Dasanaickenpatty