Sunaina Rosy

Results-driven Operations Professional with 2 years of experience in process management, data validation, quality assurance, SLA/KPI monitoring, MIS reporting, and stakeholder coordination. Strong expertise in Microsoft Excel, reporting, documentation, and operational excellence. MBA (Finance) seeking Operations, MIS, Back Office, Reporting Analyst, and Remote/WFH opportunities.

Senior Associate – Operations - Wipro Limited

(2020-10 - 2022-10)

• Managed transportation-domain operational processes while maintaining data accuracy and quality standards.
• Performed data validation, quality checks, and record maintenance for high-volume transactions.
• Monitored SLA and KPI metrics to ensure timely completion of operational activities.
• Prepared MIS reports, dashboards, and performance trackers using Microsoft Excel.
• Collaborated with internal stakeholders to resolve operational issues and improve efficiency.
• Supported process improvement initiatives and helped reduce operational errors.
• Consistently achieved SLA and quality targets.
• Recognized for accuracy, ownership, and attention to detail.
• Contributed to process efficiency improvements and error reduction.

MBA - Finance - Osmania University College for Women

B.Tech - Electronics - Vignan Institute of Technology and Aeronautical Engineering