BPO WITH 13 YEARS EXPERIENCE
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i am sunill kumar finished BCA , have an overall 13 years of experience in bpo field ,
Name of the Company : CLARIVATE ANALYTICS
Period : August 2010 to Till Date
Location : Mylapore, Chennai.
*Thorough Senior Analyst with over a 13-year background in Bpo non voice . *Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in data modeling and client management. *Accurate Senior Analyst with exceptional teamwork, leadership and communication skills. *Over 13 years of experience working . Exceptional technical understanding to meet project deadlines. *Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Skills Data Analysis Technical Understanding Presentation Development and Delivery Nature of job is E publishing : related to books , articles its a outsourcing job one of the famous publisher Elseivier publications has done our end and its fully job is focused on customer side , We have an various departments for completion for publication. And after completion it will be published on WOS (Web of Science) and then it directly taken by customer . *Managed customer relations by developing effective communications process. *Supported and aligned efforts to meet business and customer needs, Identified and resolved problems through root cause analysis and research.
BCA - bachelor of computer applications finished on 2006 ,
