Chief Operating Officer (COO) - Joy Guru Jewellers
(2026-02)
- Spearhead business development initiatives by identifying and onboarding new corporate, retail, wholesale, and export clients to expand market presence.
- Develop and maintain strategic relationships with corporate buyers, retail partners, distributors, and key accounts to drive revenue growth.
- Identify, evaluate, negotiate, and onboard new domestic and international vendors for raw materials, gemstones, findings, packaging, and manufacturing support.
- Lead vendor development programs, ensuring competitive pricing, quality standards, and uninterrupted supply chain operations.
- Collaborate closely with customers to understand market trends and product requirements, translating insights into innovative jewellery collections.
- Drive new product development from concept to commercial launch based on customer preferences, seasonal demand, and market opportunities.
- Coordinate with design, merchandising, production, and sales teams to ensure timely product development and successful product launches.
- Build strategic partnerships with suppliers and customers to improve profitability, delivery performance, and long-term business growth.
- Oversee manufacturing, planning, procurement, quality, inventory, and commercial operations while ensuring operational excellence.
- Monitor sales performance, production capacity, and customer demand to align manufacturing with business objectives.
- Lead cross-functional teams to improve productivity, reduce operational costs, and achieve organizational KPIs.
- Ensure compliance with quality standards, statutory regulations, and ethical business practices while strengthening customer satisfaction.
Factory Operation Manager (Factory Head) - RBZ Jewellers Ltd - Ahmedabad
(2024-07 - 2026-01)
Factory operation leader managing all aspects of jewelry manufacturing
- Reduced average order delivery cycle from 40 days to 20 days through production optimization and scheduling improvements.
- Reduced precious metal loss by 10% through stronger process controls and waste reduction initiatives.
- Led and managed a workforce of 220+ employees, improving operational efficiency and employee engagement.
- Reduced equipment downtime by 20% through preventive maintenance and operational improvements.
- Improved production planning accuracy, resulting in better resource utilization and delivery commitments.
- Strengthened operational controls, quality compliance, and manufacturing discipline across departments.
Operation/Production Manager - VK Jewels Pvt. Ltd - Rajkot
(2021-05 - 2024-06)
Managed production operations for a leading jewelry manufacturer
- Increased monthly production capacity from 80 kg to 220 kg, establishing a new operational benchmark.
- Successfully implemented vacuum casting technology, improving product precision and manufacturing quality.
- Improved workforce productivity by 30% through process redesign, structured training, and workflow optimization.
- Enhanced production planning and manufacturing efficiency while reducing operational bottlenecks.
- Standardized production procedures to improve consistency and quality performance.
Production Manager - Onsaz Jewelry Creation - Jaipur
(2019-06 - 2020-12)
Oversaw production processes to enhance efficiency and quality
- Reduced production losses by 15% through workflow optimization and improved inspection systems.
- Designed and implemented KPI-driven production monitoring systems.
- Improved accountability and production visibility across manufacturing teams.
- Enhanced process discipline, resulting in improved quality and operational efficiency.
Assistant Production Manager - Derewala Industries Ltd - Jaipur
(2014-03 - 2019-05)
Assisted in managing production operations and quality assurance
- Managed daily production activities and coordinated cross-functional manufacturing operations.
- Maintained 95%+ quality compliance across production processes.
- Supervised client-specific manufacturing requirements and delivery schedules.
- Improved communication between production, quality, and customer teams.
- Supported continuous process improvement initiatives across manufacturing operations.
Floor Incharge - Client Handling - Soni International Jewelry - Jaipur
(2011-04 - 2014-02)
Managed floor operations and staff training
- Supervised polishing, finishing, plating, and gemstone setting operations.
- Managed client-specific production requirements and quality expectations.
- Trained production personnel on jewellery finishing techniques and quality standards.
- Ensured timely completion of customized jewellery orders.
Production Supervisor - Gitanjali Gems Ltd - Mumbai
(2006-05 - 2011-03)
Supervised production processes to enhance output
- Supervised production teams and monitored daily manufacturing targets.
- Introduced lean manufacturing practices that improved productivity and reduced waste.
- Reduced raw material rejection by 12% through improved quality inspection procedures.
- Supported production planning and workflow optimization initiatives.
