Store Head - Home-centre - Bangalore
(2024-08)
Handling day-to-day business functions in a manner that is efficient and that maximizes profitability. This discipline focuses on formulating strategies and taking actions to optimize production and supply chain performance.
- Operational Management - handling day-to-day business functions in a manner that is efficient and that maximizes profitability. This discipline focuses on formulating strategies and taking actions to optimize production and supply chain performance.
- Leading, hiring, and training retail teams - Ensuring the comprehensive on boarding covering product knowledge, Point of Sale (POS) processes, inventory practices, and SOPs.
- Analyzing sales data and setting performance goals - Standardizing transaction data and tracking key metrics like win rates, sales cycles, and average deal sizes
- Reviewing weekly/monthly sales reports - To spot short-term trends and make tactical adjustments to keep the team on track, while monthly reports focus on long-term strategy, revenue forecasts, and evaluating overall sales performance against business goal.
- Implementing local promotional strategies aligned with HQ Overarching tone of voice, visual assets, and core campaign themes to maintain brand consistency across all markets Pulse Advertising.
- Managing labor costs (usually 10–15% of revenue)
- Visual Merchandising: Supported visual merchandising efforts by maintaining the store's layout and displays according to company standards. Ensured that products were presented in a visually appealing and organized manner, enhancing the shopping experience for customers.
- Market Research & Trend Analysis - Conducted extensive market research to identify emerging trends in the watch and beauty industries. Used data-driven insights to forecast market demands and provide recommendations for product development and positioning.
- Branding & Positioning: Developed brand positioning strategies that differentiated Lifestyle Int's offerings in the competitive watch and beauty markets. Ensured that new concepts and products aligned with the brand's identity and messaging.
- Inventory & Stock Management: Manage inventory levels and ensure that stock is well-maintained, organized, and ready for display. Oversee stock replenishment and perform regular stock audits to minimize discrepancies and optimize product availability.
- Sales Reporting & Performance Analysis: Prepare and review daily, weekly, and monthly sales reports to track performance and identify trends. Use data to make informed decisions and adjust strategies to improve store performance and profitability.
Concept Manager (Watches and Beauty) - Lifestyle Int Pvt Ltd - Bangalore
(2022-03 - 2024-08)
- Achieved a 30% year-over-year increase in sales through effective team management, merchandising strategies, and targeted customer engagement.
- Played a key role in improving customer satisfaction scores by 15% by enhancing in-store service and addressing customer feedback.
- Successfully implemented new inventory management practices that reduced stock discrepancies by 25%.
- Achieved a 28% of conversion in last financial year with growth of 12% by driving a improved quality customer service.
- Consistently meeting or exceeding monthly and annual sales targets, often by 10–20%.
- Increasing average transaction value (ATV) or units per transaction (UPT) through staff training and up-selling.
- Implementing loss prevention techniques that reduce inventory shrinkage by specific percentages.
- Driving a 10–15% increase in team productivity through goal setting, coaching, and performance reviews.
Senior Home Consultant - Pepperfry Pvt Ltd - Bangalore
(2021-03 - 2022-03)
Store Manager - Just Watches (Priority Market Limited)
(2017-04 - 2020-05)
Store Supervisor - Splash (Landmark Group)
(2014-07 - 2017-03)
