Sunita Verma

A professional career attitude with 23 years of experience in Five Star hotels and in Academic.

Freelancer Hospitality Trainer - Global Skill Academy Dilshad Garden, Delhi - Delhi

(2024-07)

Associate Professor (HOD) - Delhi Technical Campus, Greater Noida (Affiliated to Guru Govind Singh Indraprastha University) - Greater Noida

(2022-09 - 2024-06)

• HOD and Academic head of Hotel Management
• Taking care of training and Placement of the students
• Teaching Housekeeping, Research and Management subjects to degree students
• Planning duty roaster, Workload, leaves, and time table for the staff
• Marinating all necessary documents of the department
• Conducting meetings with the staff for academic related task
• Attending departmental heads meeting every day
• Inspecting daily classes schedule and the content prepared by the staff
• Organizing Theme events with the help of faculty members
• Organizing various workshops, Industrial Visits for the students
• Responsible for recruitment, training, and appraisals for staff

Assistant Professor and HOD Housekeeping - Gateway institute of hospitality management, Sonipat (Affiliated to DCRUST, Murthal) - Sonipat

(2021-08 - 2022-11)

Part-Time position

• Taking care of Academic as well as training and placement
• Teaching two core subjects Front Office and Housekeeping to Four-year degree students (Affiliated to DCRUST, Murthal, and MDU Rohtak)
• University Examination in charge
• Taken care of Events and Activities organized in the Institute
• In charge of Diploma centers (North East and Nepal)
• Responsible for Training and Placements both Domestic and international
• Marinating Inventories and stock taking of Room Division
• Taken care of the Guest House of College for VIP movements
• Responsible for Inter departmental communication with other courses running in the campus
• Responsible for training of Facility Management staff working in the school

Assistant Professor and HOD Housekeeping - Gateway institute of hospitality management, Sonipat (Affiliated to DCRUST, Murthal) - Sonipat

(2011-06 - 2021-08)

Regular position

• Taking care of Academic as well as training and placement
• Teaching two core subjects Front Office and Housekeeping to Four-year degree students (Affiliated to DCRUST, Murthal, and MDU Rohtak)
• University Examination in charge
• Taken care of Events and Activities organized in the Institute
• In charge of Diploma centers (North East and Nepal)
• Responsible for Training and Placements both Domestic and international
• Marinating Inventories and stock taking of Room Division
• Taken care of the Guest House of College for VIP movements
• Responsible for Inter departmental communication with other courses running in the campus
• Responsible for training of Facility Management staff working in the school

Lecturer - Ivana Institute of Hotel Management, Ludhiana (Affiliated by P.T.U.) - Ludhiana

(2007-11 - 2008-04)

• Taken Part-time lectures of two subjects i.e., Housekeeping & Front Office for BHM degree students
• Taken communication classes for Fashion Designing students
• Responsible for Training and Placement of BHM students
• Organized seminars for the students and Parents related to International Placements

Lecturer - Delhi Institute of Hotel Management, Lajpat Nagar, Delhi - Lajpat Nagar, Delhi

(2006-07 - 2007-10)

• Taught Housekeeping & Front Office as a core subject to One Year Trade Diploma Housekeeping (affiliated to All India Board of Technical Education) students
• Teaching Accommodation Operation to Bachelor of Science in Hotel Management (affiliated to National Council of Hotel Management Catering Technology and Applied Nutrition) students
• Taught Hotel Accounts to One Year Trade Diploma Reception (affiliated to All India Board of Technical Education) students
• Taken care of Training and Placements
• Taken Training classes of Hotel and Railway Tourism Department Employees

Housekeeping Manager - Knight Frank India Pvt. Ltd., Gurgaon - Gurgaon

(2006-02 - 2006-05)

• Did consultancy for Knight Frank (Facility Management Service) for their different units
• Was responsible for recruitment, training, and operation work in the allotted area
• Was responsible for budget, store, and all official correspondence

Housekeeping Executive - Hotel Metropolitan, Nikko, New Delhi - New Delhi

(2003-08 - 2005-10)

• Handling the entire Housekeeping Department in the absence of an Executive Housekeeper
• Joined as Housekeeping Executive and responsible for day-to-day operations
• Oversaw the smooth functioning of the Housekeeping Department
• Responsible for Training of the Junior Staff as well as Inter-departmental Training
• Responsible for the Inventories in the Housekeeping Department
• Shouldered the responsibility of the Housekeeping Desk
• Handling Public areas, Rooms, Linen rooms & Stores
• Handling Suppliers, and conducting meetings with them
• Responsible for Budgeting, Forecasting & Monthly Reports with Executive Housekeeper
• Handling the Duty Roaster of the Executives & Supervisors
• In absence of the Executive Housekeeper attend GM meetings

Housekeeping Executive - The Hans Plaza, New Delhi - New Delhi

(2002-05 - 2003-08)

• Taken care of all administrative work for the Housekeeping Department
• Handling the Job Profile of the Junior & Supervisor Staff
• Taken care of the Budgeting & Purchasing for the Department with the help of the Executive Housekeeper
• Taken Training classes of the Junior Staff
• Improving the internal process to achieve bottom-line profitability

Housekeeping Supervisor - The Bristol, Gurgaon - Gurgaon

(2000-12 - 2002-04)

• Responsible for the Supervision of Public Areas & Rooms
• Responsible for the Guest complaints & Attend to the Guest requirements
• Taken care of the VIP Rooms & Suites extra amenities
• Responsible for the contract staff's duty allocation & their billing

Housekeeping Assistant - Hotel Rajvilas, Jaipur - Jaipur

(1999-06 - 2000-11)

• Responsible to prepare rooms with the Brand Oberoi Service Standard
• Upkeep the standards & taking Intra-departmental training
• Handling Housekeeping Desk
• Gone through the Interdepartmental training for one month in F&B Service
• Was a representative of the Staff Welfare Committee

Ph.D. - Hotel Management - Subharti University, Meerut (2024)

Masters - Hotel Management - Indira Gandhi National Open University, Delhi (2010)

Three Year Diploma - Hotel Management - IHM, Jaipur (1999)

10+2 - KMPM, Inter College, Jamshedpur (1994)