Sunny Thakur

Dynamic communicator and grassroots organiser with hands-on experience in political campaigning, public outreach, and stakeholder engagement. Skilled in large-scale data operations and high-volume customer interaction. Currently pursuing BA Political Science at Sambalpur University while actively leading campus advocacy and electoral initiatives.

Data Entry Operator at Freelance & Part-Time (2024-01 – Present)

• Processed college admission data for 168+ students with high accuracy.
• Maintained NGO records in Excel, improving retrieval efficiency significantly.
• Generated weekly progress reports and ensured end-to-end data integrity.

BPO Telecaller at pvt Solutions (2024-01 – 2024-04)

• Resolved 60+ customer queries daily with professionalism and empathy.
• Contributed to a 20% rise in customer satisfaction scores.
• Maintained detailed call logs and escalated complex issues appropriately.

BA in Political Science – Sambalpur University (2022-01)

Class XII in Arts Stream – Gandhi Mahavidyalay (2020-01 – 2022-01)