Superna Biswas

Administrative and Operations professional with over 9+ years of experience across admissions counselling, and creative/administrative support. Experienced in office management, record keeping, exam coordination, documentation, report preparation, and working closely with students, parents, teachers, and management. Skilled in document management, administrative procedures, official communication, and organizational processes.

Graphic Designer at The CodX Software (2025-08 – 2026-05)

• Collaborated with cross-functional teams to create on-brand visual assets and ensure effective client communication.

Admission Counsellor at Universal AI University (2024-08 – 2025-07)

• Handled day-to-day clerical and administrative support for academic departments.
• Maintained student files, attendance records, assessment sheets, and examination documents.
• Assisted in preparation of schedules, notices, circulars, and internal communications.
• Managed end-to-end application process and student counselling.

Admission Counsellor at Emporium Training & Consultancy Pvt. Ltd (2017-01 – 2019-12)

• Managed the full student enrollment cycle and conducted one-on-one counselling sessions to match candidates with suitable courses.
• Built strong client rapport that strengthened the institution's reputation and encouraged referrals.

Sales & Reservations Executive at Elgin Hotels Pvt. Ltd (2012-01 – 2017-12)

• Managed hotel reservations and front-line customer service for corporate and individual guests, coordinating across departments for seamless guest experiences.

Front Office Executive at Elgin Hotel (2010-01 – 2012-12)

• Welcomed guests, managed check-in/check-out processes, and maintained accurate reservation and billing records.

B.Com in Banking & Commerce – University of Calcutta (2010-01)

Class XII in CBSE (2007-01)

Class X in CBSE (2005-01)