Project Manager - Austin Medical Solutions Pvt Ltd
(2024-02)
- Supported the team in strategic planning and performance tracking across diagnostic and healthcare operations.
- Conducted research and compiled data from multiple sources to prepare analytical reports that informed business decisions.
- Designed and maintained PowerPoint Presentation and Excel trackers to monitor key performance indicators and project progress.
- Assisted in project planning and coordination across cross-functional teams, ensuring timely execution of strategic initiatives.
- Prepared briefing notes, presentations, and executive summaries for management meetings.
- Maintained confidentiality of sensitive business and operational information.
Unit Executive – Digital Adoption (EMR Implementation) - Narayana Institute of Cardiac Sciences, Bommasandra (Bengaluru) - Bengaluru
(2023-03)
- Collaborate with business end-users, surgeons, management, cross functional teams, technical teams to better understand and document the user requirements.
- Ensure patient safety through seamless checking of data entry recorded by surgeons and also responsible for training of healthcare staff, including doctors, nurses, and administrative personnel, on how to use the EMR system effectively. This training ensures that users can navigate the software, input data, and access patient information efficiently.
- Understand the business priorities and work with the team to implement new initiative, where EMR/PHR is deployed.
- Generate and prepare EMR/DS compliance reports, tracking and submitting data, and related activities in a timely and accurate manner, closely monitoring of different KPIs should be taken care thorough out the project execution.
- Review, analyze and evaluate business and user needs and documents findings and recommend changes to business processes to increase system effectiveness for end users.
- Proactively identify gaps and opportunities with an effective data collection and reporting system as well as frequent internal and external bench-marking.
- Spread a culture of continuous improvement, supported with strong communication and a develop/recommend specific training program for associates across all levels
- Proactively identify changes in project/program scope and assure appropriate measures are taken to reassess and amend requirements, and timeline.
- Accurately evaluate complex situations, resolve conflicts and identify solutions that create successful outcomes
- Work directly with functional area managers to resolve issues that impact completion of project objectives: determine when to escalate issues to appropriate levels of management.
- Participate in operational and strategic brainstorming with senior management for organizational growth.
- Continuously assess project performance and outcomes, driving continuous improvement and innovation in line with evolving needs of the users.
- Create and maintain comprehensive project documentation like estimation reports, issue tracker log, KPIs monitoring document, change request document and also assist the project manager to prepare BRD/FRD
Market Analyst/Business Development Intern - Manipal Hospital Radiology Group
(2022-07 - 2022-08)
- Under the supervision of manager Dr. Nisha Varadaraj, worked as a market analyst/business development intern in the teleradiology department of Manipal Hospital on the project "Data Protection legislations worldwide" to get an understanding of the various legal frameworks throughout the world and how compliances like HIPPA (in the USA) and GDPR (in the EU) would help to create standards and empower customers.
- Support the case coordinator's workflow via AI-integrated radiology (Allocation of imaging cases to the cohort of subspecialists from the RIS system).
- Conducted consumer data analysis on products to assist with promotional campaigns. Created customized marketing materials to increase product awareness.
- Tracked key metrics and developed spreadsheets and data models. Mentored and guided the executive team during business development decision-making to optimize profitability, marketing strategy, and communications planning.
Observership - Glocal Superspeciality Hospital - Bhagalpur, Bihar
(2021-01 - 2022-12)
- Attended the GLOCAL super specialty hospital observation program in Bhagalpur (Bihar), where learned about the hospital's overall operational operations and worked on implementing EHR/EMR, revamping the whole dashboard, and gathering client requirements.
- Outlined the fundamental operational difficulties as well as the advantages and disadvantages of the operational activity. Supported operations by expertly handling administrative needs.
Dental Assistant/Sterilization Technician - Triangle Family Dentistry - Cary, North Carolina, USA
(2018-01 - 2019-12)
- Engaged in chairside operations with the physicians and nurses, such as extractions, preparing crowns and bridges, and placing composite fillings.
- Charted dental services in the Dentrix Practice Management System for patients' records.
- Maintained a clean and safe working environment by adhering to OSHA regulations, policies, and procedures. Participated in the training of the HIPPA/OSHA Certification.
- Educated patients by giving oral hygiene care, and post-operative instructions.
- Ensured the operation of dental equipment by completing preventive maintenance requirements.
- Maintained patient confidence and protected operations by keeping the information confidential.
- Followed-up and file patients' test results and other medical records.
- Advised the patients on the best practices to maintained pre and post oral examinations.
Treatment Coordinator - Apple Dental Clinic - Surat, Gujarat
(2013-01 - 2013-05)
Led clinic growth and commercial development activities through increasing hospital alliances. Assisted in boosting overall profitability and monthly patient volume from 4 to 80 patients by creating and implementing value-added strategic initiatives.
Dental Intern - Bharti Vidyapeeth Dental College and Hospital - Pune, Maharashtra
(2011-07 - 2012-09)
Associate Dentist - Ram Krupa Charitable Trust - Surat, Gujarat
(2013-01 - 2015-05)
Simplified the scheduling of appointments to cut down on patient wait times. By using a structured scheduling approach, it has assisted in raising the patient satisfaction rating. To increase patient safety, the clinic's service excellence approach was revised. Overseeing 8 employees while managing projects for continuing quality improvement activities.
Junior Dentist - K S Dental Clinic - Surat, Gujarat
(2012-08 - 2012-08)
Counsel the patients. Created and submitted charts and models for sessions that are based on the syllabus. Participated in various oral health screenings and treatments. Assist senior academics with various operations.
