Supriya Kalyani

Results-driven Remote Virtual Assistant and Operations Professional with 16+ years of experience supporting international clients across administrative operations, content writing, and customer support. Proven track record in managing calendars, emails, and client communication to enhance operational efficiency. Adept at remote collaboration and project coordination in fast-paced environments.

Academic Writer | Content Writer | Virtual Assistant at Studypool.com (2020-08 – 2025-04)

• Delivered 50+ academic writing projects for international clients, maintaining a 95% on-time delivery rate through effective timeline and quality management.
• Developed content across various subjects, improving client satisfaction through clear, engaging, and well-researched writing.
• Provided virtual assistance by managing client communications, scheduling, and document preparation.
• Coordinated with remote teams to streamline operations and improve project workflows.

Freelance Academic Counselor at Upwork.com (2013-12 – 2020-08)

• Advised students on academic pathways and career opportunities increasing client engagement by 30%.
• Conducted online research to provide accurate and relevant academic information.
• Facilitated communication between students and educational institutions to ensure smooth processes.
• Developed academic content and resources for over 50 clients, achieving a 90% client satisfaction rating.

Business Executive at Arena Animation (2011-04 – 2013-07)

• Managed business operations and client relationships, contributing to a 30% increase in customer satisfaction.
• Coordinated marketing and promotional activities to improve brand visibility.
• Provided administrative support, including data entry and documentation.
• Collaborated with cross-functional teams to improve service delivery and operational efficiency.

Business Executive at Picasso International Animation College (2009-01 – 2011-03)

• Managed student records and administrative documentation.
• Coordinated admissions inquiries.
• Supported marketing initiatives.
• Maintained inventory and operational records.
• Acted as a liaison between management and students.

Bachelor of Business Administration in Business Administration – Sophia Girls' College (2009)