Surender Panchal

Customer Dealing exp

• Forecasts goals and objectives for the department and strives to meet them.
• Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
• Maintains reporting systems required by concern department wise.
• Monitors and controls the performance of the department using appropriate reports, tracking systems and audits.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.

3 years Mechanical Diploma with MBA production and operations