Surender Singh

Contributed to the creation and maintenance of operational documentation, facilitating efficient knowledge transfer and consistent procedures. Executed daily batch processing jobs according to a defined schedule, ensuring timely completion of critical operations. Supported the input and verification of data, ensuring data integrity and accuracy for vehicle production control systems.

Computer Operator And Programming Assistant - Maruti Suzuki India Ltd - Plant Control Gurugram Vehicle

(2021-07 - 2022-07)

• Contributed to the creation and maintenance of operational documentation, facilitating efficient knowledge transfer and consistent procedures.
• Executed daily batch processing jobs according to a defined schedule, ensuring timely completion of critical operations.
• Supported the input and verification of data, ensuring data integrity and accuracy for vehicle production control systems.

Service Consultant - Royal Jindal Auto Pvt Ltd - Service Department

(2024-01)

• Diagnosed vehicle issues and accurately communicated technical findings to customers, ensuring clarity and understanding of required repairs.
• Managed customer appointments, prioritising workflow to maximise service bay utilisation and minimise waiting times.
• Processed service orders, accurately documenting all work performed, parts used, and associated labour costs.
• Maintained a thorough understanding of vehicle specifications and service schedules to provide informed advice to customers.
• Collaborated with workshop technicians to ensure timely and effective resolution of vehicle maintenance and repair issues.
• Achieved a consistently high customer satisfaction rating (averaging 4.8/5) based on post-service feedback.

10th - Govt. Sen. Sec. School (2015-04 - 2016-05) Krishan Nagar

12th - Govt. Sen. Sec. School (2017-04 - 2018-05) Krishan Nagar

Computer Operator And Programming Assistant - Govt Industrial Training Institute (2018-08 - 2019-07) Narnaul

B.Com - Govt. College (2019-08 - 2024-06) Krishan Nagar