Test Lead (Web Application Manual & Functional Testing) | Onsite Coordinator - Xilligence Technologies Private Ltd - Chennai, Tamil Nadu, India
(2025-10)
SISos AFIC & uInsurer – Sample Broker | Client: Arabia Falcon Insurance Company (Oman) | Duration: 11 Months | Tech: Java, Crystal Reports
- Lead end-to-end QA as Test Lead across requirement analysis, solution/design discussions, document reviews, and stakeholder walkthroughs, maintaining 100% SLA adherence.
- Author comprehensive Manual Test Plans and Test Strategy documents, deriving test estimates from project scope and business/technical requirements.
- Direct defect governance in JIRA and Shortcut, tracking, prioritizing, and re-testing defects in partnership with development teams and publish recurring defect-status reports.
- Own end-to-end testing activities across assigned projects, Supervised the testing lifecycle for web application deliverables, ensuring high-quality releases and timely delivery to customers.
- Prepared and communicate test execution status, defect metrics, risks, and quality reports, weekly and monthly status reports to IT Head and stakeholders, highlighting project progress, risks, issues, and testing status.
- Partner with cross-functional teams to translate business needs into testable specifications spanning Individual Life, Group Life, Bancassurance, Claims, Underwriting, Finance, and Reinsurance modules.
- Conduct API testing (request/response validation) and Oracle SQL-based database testing to verify data integrity.
- Developed and maintained automated end-to-end test scripts using Playwright (TypeScript/JavaScript) to validate application functionality and reduce manual regression testing effort
- Designed and executed automated test scenarios for SISos AFIC application modules, improving test coverage and catching defects earlier in the QA cycle
- Collaborated with QA and development teams to integrate Playwright test scripts into existing testing workflows, streamlining defect identification and retesting
- Debugged and resolved test script failures by analyzing application logs and UI behavior, ensuring reliable and maintainable automation suites
Test Lead / QA Engineer — Insurance & BFSI Domain (Onsite: Malaysia & Mumbai) - KGISL Technologies Private Ltd - Kuala Lumpur, Malaysia; Mumbai, India
(2025-07)
Multiple projects including ISF Insurance, Kurnia Claims, AMG Motor Integration, GST & SST Compliance Enhancement, and Share khan-Backoffice.
Test Lead / QA Engineer — Insurance & BFSI Domain (Onsite: Malaysia & Mumbai) - KGISL Technologies Private Ltd
ISF Insurance | Client: HLA, HLMT, HNB, MCIS, SICOM, JHLK, JLP, NGI, SALAMA, ART, ALHILAL, CAMLIFE, FORTE | Duration: 24 Months | Tech: ASP.NET, SQL Server
- Served as Test Lead for a core insurance platform covering New Business, Policy Servicing, Groups, Claims, Agency, Underwriting, Finance, Reinsurance, Unit Link, Reports, and Portal's modules across 12 regional insurance clients.
- Built and maintained automated regression suites using Selenium (Java, BDD/Cucumber) and Playwright for cross-browser end-to-end testing.
- Developed comprehensive manual and automated test plans and test strategies based on project scope, requirements, and deliverables, demonstrating strong understanding of Software Testing Life Cycle (STLC) and SDLC processes.
- Executed API testing of JSON payloads via Postman to validate functional accuracy and compliance with requirements.
- Directed defect governance tracking, prioritizing, re-testing, and closing defects in collaboration with development teams and Root Cause Analysis (RCA) reporting in JIRA; tracked KPIs for resource and capacity planning.
- Prepared and communicate test execution status, defect metrics, risks, and quality reports, weekly and monthly status reports to Project Lead and stakeholders, highlighting project progress, risks, issues, and testing status.
- Reviewed test scenarios and cases authored by team members, maintaining full test documentation in Test Link.
- Documented business and application workflows in Microsoft Visio to support digital modernization initiatives.
Test Lead / QA Engineer - KGISL Technologies Private Ltd - Malaysia
Kurnia Claims | Client: Kurnia Insurance (Malaysia) Berhad | Duration: 36 Months | Tech: Java, Oracle 10g, Crystal Reports
- Executed end-to-end functional, system, integration, and regression testing across Claim Center workflows spanning FNOL, Exposures, Reserves, Payments, Recoveries, and Claim Closure.
- Directed defect governance in JIRA; tracking, prioritizing, and re-testing defects and facilitated triage meetings to drive timely resolution and Analyzed Guidewire application logs and validated test scenarios, proactively escalating risks to protect delivery timelines.
- Executed end-to-end functional, system, integration, and regression testing to ensure application reliability, and partnered with cross-functional teams to translate complex business requirements into robust test strategies.
- Validated data integrity via Oracle SQL queries across QA environments.
- Performed API testing (XML/JSON payloads) with Postman to ensure functional compliance.
- Coordinated onshore and offshore teams across early-morning/evening IST hours to support post-implementation and BAU delivery.
Test Lead / QA Engineer - KGISL Technologies Private Ltd - Malaysia
AMG Motor Integration – Claims Management & Finance | Client: AMG Insurance (Malaysia) Berhad | Duration: 25 Months | Tech: Java, Oracle 10g, Crystal Reports
- Owned end-to-end testing across Policy Center, Billing Center, Claim Center, Document Management, and Pega Portal, validating the full claims lifecycle from FNOL through Claim closure.
- Developed comprehensive manual test plans and test strategies, test scenarios and test cases, ensuring adequate functional and regression coverage based on project objectives
- Automated regression testing with Selenium (Java, BDD/Cucumber) and performed defect analysis and debugging of Gosu scripts for claims-process logic.
- Collaborate with cross-functional teams to translate business challenges needs clear, user stories, Epics to identify positive, negative, and edge case scenarios testable specifications, driving solutions from strategy through execution. Maintain test cases and test result using Test Link.
- Led defect governance in JIRA and triage meetings, escalating risks and dependencies to protect customer satisfaction (CSAT).
- Authored manual test plans, strategies, and test cases for complex claims-integration requirements, including MFT data exchange and MSP web services.
Test Lead / QA Engineer - KGISL Technologies Private Ltd - Malaysia
GST & SST Compliance Enhancement | Client: AMG Insurance (Malaysia) Berhad | Duration: 24 Months | Tech: Java, Oracle 10g, Crystal Reports
- Led business requirement gathering sessions and authored Functional and Technical Specifications, securing stakeholder sign-off for GST (2017) and SST (2018) compliance enhancements mandated by the Malaysian government.
- Developed comprehensive test scenarios and test cases prepared by team members, ensuring adequate functional and regression coverage. Maintain test cases and test result document using Test Link, Jira
- Own end-to-end testing activities, Supervised the testing lifecycle for web application, mobile application deliverables, ensuring high-quality releases and timely delivery to customers
- Directed manual and automated test planning and execution for web and mobile application releases, ensuring full regulatory compliance.
- Managed defect governance and RCA reporting in JIRA across distributed onshore and offshore teams.
- Provided post-implementation and BAU support, sustaining delivery quality after go-live.
- Attended Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective sessions with cross-functional teams
QA Engineer - KGISL Technologies Private Ltd - Mumbai, India
Share khan-Backoffice (Eternity) | Client: Share khan by BNP Paribas, Mumbai, India | Duration: 6 Months | Tech: ASP.NET, SQL Server
- Led requirement analysis, design, and documentation review for a multi-segment (Equity, Derivatives, Currency Derivatives, Commodity) clearing and settlement platform spanning NSE, BSE, and MCX exchanges.
- Partnered with Product Owners to validate acceptance criteria and reported development status and quality metrics to stakeholders.
