Property Manager at Continental Builders & Developers (2023-02 – Present)
- Spearheaded a team of 4, fostering a culture of continuous improvement and operational excellence, improving service delivery by 25%.
- Led the vendor contract procurement process, contributing to a 10% reduction in operational expenses through strategic sourcing and negotiations.
- Delivered on key performance indicators, surpassing client service level expectations, and achieved a 95% positive client feedback score.
- Oversaw the implementation of a site-specific preventative maintenance program, reducing equipment failure rates by 30%.
- Managed annual budgeting, resulting in a consistent 5% under-budget expenditure on sites.
- Implemented innovative processes that enhanced productivity, decreasing average response time to client requests by 20%.
Deputy Manager Facilities at Hiranandani Group (2016-08 – 2023-02)
- Managed a portfolio of 3 sites, ensuring compliance with company policies and achieving a 100% audit pass rate.
- Conducted monthly spend analysis, uncovering opportunities that led to a 15% reduction in avoidable costs.
- Facilitated the onboarding and coordination of new vendors, enhancing service quality and efficiency.
- Developed strong client relationships, resulting in a 10% contract expansion with our largest client.
- Led site operations team to successfully complete over 50 client-specific projects within agreed timeframes.
Asst.Manager Facilities at NCC URBAN INFRASTRUCTURE LIMIED (2006-06 – 2016-08)
- Interacting with the Customers and Vendors.
- Maintaining the records of House -Keeping such as Plumber's, Electrician's, Land scapping, Security
- Taking Approval from the Committee Members and Builders.
- Played a key role in project planning and execution, enhancing the company's reputation for excellence in service. Co-coordinating with the Head - Office Staffs
Supervisor for Production & Packing Department at GLOBAL CALCIUM PVT. LTD (1998-02 – 2006-06)
- Checking the Daily production of Chemical Products.
- In charger for finalizing the product packed
- Interacting with the workers in the production and Packing department.
- Maintaining the workers records like attendance, Payments and Leave data's.