Suresh Nakka

A highly skilled and dedicated Desktop Engineer with extensive experience in troubleshooting hardware and software issues, network configuration, and server management. Seeking to leverage my expertise in a dynamic IT environment to contribute to organizational success.

Zonal Engineer at Parishram Resources Pvt Ltd. (2025-11 – 2026-04)

• Hardware Troubleshooting: Diagnose and repair hardware issues in laptops and desktops, ensuring minimal downtime.
• Operating System Management: Install, configure, and troubleshoot various operating systems, including Windows 10, windows 11.
• Printer Support: Install and troubleshoot various printers like Canon & HP & Label and Invoice Printers also Zebra, Newland, TVS.
• Network Printing Configuration: Configure network printers (HP LaserJet models) and local printers on desktop systems.
• Network Troubleshooting: Manage IP configurations and resolve network-related issues.
• Software Installation: Install software applications based on user requirements.
• Telephony Support: Configure and troubleshoot Avaya IP phones and intercom systems.
• Backup & Recovery: Perform full system and machine backups to ensure data integrity.
• Windows Server: create group policies, and configure Windows Server 2008.
• Vendor Coordination: Coordinate with vendors for warranty claims and hardware support.
• Technical Support: Provide ongoing technical support for Microsoft Office, Office 365 (Outlook), and other applications.

Back up Support Engineer at Dalmia Cement Factory (2026-05 – 2026-06)

• Install, configure, and troubleshoot various operating systems, including Windows 10, windows 11.
• Manage IP configurations and resolve network-related issues.
• Configure network printers (HP LaserJet models) and local printers on desktop systems.

B.Tech in ECE – SVR Engineering College (2021)