Project Manager at Safeway Concessions (Owned by Macquarie Group)
(2025-03 – Present)
Project: Garamore Samakhiyali Project Ltd – 51.46 km, 4-Lane Highway Project
- Managing end-to-end operations and maintenance activities of highway infrastructure projects.
- Overseeing Toll Operations, Revenue Assurance, ATMS Operations, Toll Management Systems (TMS), and Incident Management Processes to ensure seamless highway operations and traffic flow.
- Ensuring compliance with IRC, MoRTH guidelines, and concession agreement standards.
- Coordinating with government authorities, consultants, utility agencies, and local stakeholders.
- Implementing safety management systems and quality assurance practices across project operations.
- Managing manpower, subcontractors, machinery, and operational resources efficiently.
- Monitoring highway maintenance activities to ensure uninterrupted operational performance.
SPV Head - Assistant General Manager at Welspun Enterprises Ltd. (Welspun Group) (2013-08 – 2023-10)
Projects Managed: Delhi–Meerut Expressway Package-1 (NHAI) - 8.716 km, 14-Lane Highway Project; Kim–Mandvi Road Project (GSRDC) - 38 km, 2-Lane Highway Project; Himmatnagar Bypass Project (GSRDC) - 8.7 km, 2-Lane Highway Project
- Led complete SPV operations for large-scale highway operation & maintenance projects.
- Directed strategic planning, execution, and monitoring of toll road O&M activities.
- Managed toll collection systems, revenue optimization, and traffic management operations.
- Developed and monitored annual operational budgets, CapEx, and OpEx planning.
- Ensured compliance with legal, environmental, safety, and regulatory standards.
- Managed contractors, vendors, and service providers while ensuring SLA adherence.
- Conducted stakeholder coordination with government authorities, investors, and consultants.
- Implemented risk mitigation strategies for operational and financial sustainability.
- Supervised audits, inspections, reporting, and concession agreement compliance.
- Led multidisciplinary operational teams across multiple project locations.
Manager - Operations, Maintenance and Administration (ISBT Projects) at Welspun Enterprises Ltd.
Projects: ISBT Ludhiana, ISBT Jalandhar
- Managed operations and maintenance of interstate bus terminals handling over 1.5 lakh daily commuters.
- Coordinated with Transport Authorities, Municipal Corporations, Police, Fire Department, and local authorities.
- Supervised maintenance activities for civil, electrical, and facility infrastructure.
- Managed revenue generation through parking, tolls, advertisements, and commercial rentals.
- Maintained client coordination and participated in review meetings with senior IAS officials.
- Successfully handled legal and operational issues related to terminal management and commercial operations.
Assistant Manager - Toll Operations & Administration at Pink City Expressway Pvt. Ltd. (NH-8) (2010-03 – 2013-07)
- Managed toll operations for Gurgaon–Kotputli–Jaipur section of NH-8 (KM 42.70 to KM 273) across Haryana & Rajasthan.
- Supervised toll plaza operations, lane management, and toll compliance activities.
- Managed daily toll revenue consolidation and banking processes.
- Coordinated with local administration, police authorities, and operational stakeholders.
- Handled traffic movement coordination, incident reporting, and operational MIS reporting.
- Ensured compliance with company policies, SOPs, and operational guidelines.
- Managed administration and facility operations at toll plaza locations.
Administrator at ETA Associated Construction & Investment LLC (Dubai)
(2006-12 – 2010-02)
- Managed administrative operations, documentation, and correspondence activities.
- Prepared agreements, invoices, payment certificates, and operational reports.
- Coordinated employee training and licensing procedures with Dubai Police authorities.
- Managed accounts receivables, payables, expense recording, and cash disbursement processes.
- Supported employee engagement initiatives and facility management operations.
- Coordinated with clients on operational and administrative matters.
