Suriyan Hari

I am an enthusiastic individual willing to learn and adapt to any challenging situation and to adapt myself as to suit my next environment I am confident of contributing and fitting into your requirement. I will be dedicated towards my work.

Fleet Coordinator at EMRI Green Health Services (2025-09 – Present)

• Ambulance fleet management: Oversaw maintenance and operational readiness of 650 ambulances across 13 districts, ensuring compliance with safety and performance standards.
• Vendor coordination: Partnered with multiple vendors to expedite repairs and maintenance, minimizing downtime and enabling smoother operations.
• Process optimization: Streamlined maintenance schedules and reporting systems to enhance efficiency and support uninterrupted emergency medical services.
• Financial coordination: Collaborated with vendors and the finance team to ensure timely payments, preventing prolonged downtime of ambulances.
• Operational reliability: Implemented proactive monitoring and scheduling practices that improved fleet readiness and service continuity.

Engineer at Movate Technologies (2024-11 – 2025-06)

Managed the configuration of Virtual Receptionists, registration of VoIP phones, and troubleshooting of complex call flow networks for US-based companies. Played a key role in streamlining communication systems, ensuring reliable network performance, and delivering tailored technical solutions to meet organizational needs.

Associate at Sutherland Global Solution (2023-01 – 2024-11)

As a chat process Representative, we will be responsible for providing exceptional customer service and support to customer. We will address inquiries, resolve issue, and assist customer with Internet/TV/Phone issue in a timely and professional manner.

• Have been elevated from chat agent to Subject Matter Expert for CareBay team from June 2024. During this period, I was responsible in assisting the team, scrubbing repeated & DSAT chats to give additional coaching to the consultants to achieve KPI target.

Senior Manager at SK Automotive Solutions (2016 – 2022)

• Multi-brand servicing: Delivered mechanical, electrical, air-conditioning, and painting services for diverse four-wheeler brands over 7 years.
• Daily task meetings: Conducted and led daily team meetings to plan, assign, and prioritize workshop activities.
• Employee task management: Delegated responsibilities based on workload and skill sets, ensuring smooth operations.
• Vehicle monitoring: Oversaw progress of vehicles in the workshop for more than 2 days, ensuring timely resolution and delivery.
• Customer commitment: Ensured on-time delivery of serviced vehicles as promised to customers, maintaining high satisfaction levels.
• Parts procurement: Coordinated procurement of spare parts across India to minimize delays and keep operations efficient.
• Employee management: Managed staff schedules, leave plans, and task assignments to optimize productivity and maintain workflow continuity.

Bachelors in Automobile Engineering – Sriraam Engineering College (2011 – 2014)

Diploma in Automobile Engineering – Sriraam Polytechnic College (2008 – 2011)

Higher Secondary – Bharathi Vidyalaya Senior Secondary School (2007 – 2008)