Surya Kangayan

Detail-oriented OpenText Consultant with 3.5 years of experience in OpenText ExStream, StreamServe, Content Server, and Extended ECM for Engineering. Expertise in installation, administration, and troubleshooting of OpenText platforms in enterprise and cloud environments, along with SAP integration and document generation lifecycle management.

Software Specialist – OpenText Solutions - Supai Infotech India Pvt Ltd - Bangalore

(2023-01)

• Administered and configured StreamServe & Exstream environments, including runtime setup and deployment.
• Worked extensively with StoryTeller, Design Manager, Control Center, and Workshop tools.
• Designed and maintained high-volume document templates integrated with SAP for billing and communication.
• Managed Input/Output Connectors, runtime configurations, and document processing lifecycle.
• Implemented automated document delivery via Email, SMS, and WhatsApp channels.
• Integrated Exstream/StreamServe with OpenText Content Server and Archive Server.
• Configured and managed OTDS authentication and user management.
• Worked on XML Events, Pagein Events, and communication workflows.
• Supported cloud-based and remote administration environments.
• Installed and configured OTCS environments.
• Developed solutions using OScript, WebReports, LiveReports, and Web Forms.
• Managed permissions, workflows, and system integrations via REST APIs.
• Performed root cause analysis and production issue resolution.
• Optimized document generation performance and resolved runtime issues.
• Provided ongoing user support, training, and system enhancements.

Bachelor of Engineering - Mechanical Engineering - Maharaja Institute of Technology