Customer Relationship Officer - HRHNext Services Limited
(2024-01 - 2025-12)
- Managed inbound and outbound customer interactions through calls and emails with international clients across the United States and Canada.
- Handled customer inquiries, service requests, and issue resolutions professionally while ensuring high levels of client satisfaction.
- Maintained strong relationships with international customers by providing timely communication and effective support.
- Coordinated with internal departments to ensure smooth service delivery and prompt resolution of client concerns.
- Assisted customers with account-related information, updates, and documentation through email correspondence and call support.
- Maintained accurate records of customer communications, follow-ups, and service activities.
- Demonstrated excellent communication skills while handling international business interactions and customer relationship management.
- Contributed to improving customer retention and overall client experience through proactive support and professional engagement.
Senior Graphic Designer & Digital Marketing Executive - Master Tents & Shades LLC
(2022-01 - 2024-12)
- Designed high-quality marketing materials including brochures, banners, social media creatives, and promotional campaigns.
- Managed SEO and SEM strategies to improve online visibility and lead generation.
- Created branding concepts and visual identities for marketing campaigns.
- Coordinated with management and marketing teams for campaign execution.
- Enhanced digital presence through creative advertising and content optimization.
- Managed website creatives and digital marketing assets for business promotion.
Graphic & Web Designer (SEO, SEM) - Urban Group of Companies
(2021-01 - 2022-12)
- Designed websites, social media creatives, brochures, and advertising materials.
- Developed responsive web layouts and digital branding assets.
- Executed SEO and SEM campaigns to improve online traffic and customer engagement.
- Maintained visual consistency across all digital and print platforms.
- Collaborated with clients and teams to deliver effective creative solutions.
Freelance Graphic Designer - Sage Group
(2020-01 - 2021-12)
- Worked on freelance branding and graphic design projects for multiple clients.
- Designed logos, brochures, social media creatives, and promotional materials.
- Delivered customized visual communication solutions based on client requirements.
Graphic & Web Designer - Zenith Homes
(2019-01 - 2021-12)
- Designed real estate promotional materials and branding campaigns.
- Developed website layouts and marketing creatives for property promotions.
- Assisted in digital marketing activities and online brand management.
- Coordinated with sales teams to create effective advertising materials.
Freelance Graphic & Web Designer - Layah Ayurvedic Medical Center
(2019-01 - 2020-12)
- Designed healthcare promotional materials, brochures, and social media creatives.
- Developed website layouts and user-friendly digital interfaces.
- Strengthened the organization's online brand identity through creative design solutions.
Freelance Designer - Classic Properties LLC
(2018-01 - 2020-12)
- Created branding and promotional materials for real estate marketing.
- Designed print and digital advertisements for business campaigns.
- Managed creative concepts for property branding and promotions.
Advertising Designer (SEO, SEM) - Bluechip Group
(2016-01 - 2018-12)
- Developed advertising creatives for print and digital media campaigns.
- Managed SEO and SEM activities to improve online marketing performance.
- Assisted in brand promotions, campaign planning, and customer engagement strategies.
- Worked closely with marketing teams to increase brand awareness.
Graphic Designer & Photographer - Desco Draughting & Engineering Service
(2015-01 - 2016-12)
- Designed technical presentations, promotional materials, and branding creatives.
- Conducted professional photography and image editing for company projects.
- Supported marketing activities through creative visual content creation.
Freelance Graphic Designer - Root Shell Software Solutions
(2013-01 - 2013-12)
- Worked on branding, software UI graphics, and promotional creatives.
- Delivered graphic solutions tailored to software and technology clients.
Brand Design Associate - DQ School of Visual Arts
(2013-01 - 2013-12)
- Worked closely with clients to develop brand identity concepts.
- Designed creative branding materials and visual communication assets.
- Assisted with design concepts and creative execution for various projects.
Graphic Designer & Digital Artist - Om Art Print
(2012-01 - 2012-12)
- Designed print materials, advertisements, and digital artwork.
- Specialized in creative visual designs and client-based artwork production.
- Recognized for dedication and creative excellence within the organization.
